the ability to influence individuals and groups to cooperatively achieve organizational goals.
What is leadership?
100
The ability to control behavior.
What is power?
100
Close management, limited management, and flexible management.
What are the three types of management?
100
The general way a manager treats and supervises employees. Includes the way a manager gives directions, handles problems, and makes decisions.
What is leadership style?
100
When and how a manager provides information to his/her employees.
What is communication?
200
How well people get along with each other when working together.
What is human relations?
200
Comes from the position the manager holds in the organization. Has the power to give directions and expect that employees complete that work.
What is position power?
200
These managers expect that they will have to find ways to force employees to put forth the effort necessary for the organization to achieve its goals. They do not assume that their employees will take individual initiative or be concerned about the quality of work.
What is close management?
200
A leader that gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done.
Getting people to believe in the goals of the company and work together to accomplish them.
What is team building?
300
Power based on the ability to control rewards and punishments. Can determine who receives new equipment, preferred work schedules, or pay increases, or can penalize people for poor work or inappropriate performance.
What is reward power?
300
These managers believe that employees generally enjoy their work. They believe that the job meets many of the employees' personal needs. With this set of beliefs, managers assume that employees will take initiative to solve problems, help others, and perform quality work.
What is limited management?
300
A leader who encourages workers to share in making decisions about their work and work-related problems.
What is a democratic leader?
300
The ability to satisfy individual workers' needs and, at the same time, accomplish the goals of the company.
What is understanding others?
400
An awareness of your attitudes and opinions,your leadership style, your decision making style, and your relationships with other people.
What is self-understanding?
400
Power given to people because of their superior knowledge about the work.
What is expert power?
400
These managers adjust their approach as circumstances change.
What is flexible management?
400
A leader who gives little or no direction to employees. Employees are expected to understand the work that needs to be done, and methods, details, and decisions are left employees or teams.
What is an open leader?
400
Can be influenced by factors such as personal characteristics of employees and managers, individual needs, the people with whom the employees work, and the actual work itself.
What is job satisfaction?
500
Regulations created to maintain an effective working environment in business.
What are work rules?
500
Power given to people because others want to be accepted by them.
What is identity power?
500
The most efficient form of management.
What is flexible management?
500
A leader that understand employees and job requirements and matches his or her actions and decisions to the circumstances. the most effective leadership style.
What is a situational leader?
500
The term for reacting immediately, objectively, and firmly to rules violations.