Leadership vs Management
Organisational Culture
Leadership Styles
Workplace Conflict
Conflict Resolution
100

What is leadership?

This involves inspiring and guiding people towards a vision.

100

What is organisational culture?

This is the shared values and beliefs in a business.

100

What is autocratic leadership? 

This leader makes decisions alone without consulting staff.

100

Disputes over this often happen during inflation.

Pay Conflicts

100

What is meet & talk?

This involves both sides meeting to discuss issues directly.

200

What is management?

This focuses on planning, organising, and controlling resources.

200

What is a supportive culture?

This type of culture improves employee wellbeing and reduces stress.

200

What is democratic leadership?

This leadership style involves employees in decision-making.

200

What is poor communication?

This cause of conflict involves unclear instructions or mixed messages.

200

What is negotiation?

This involves compromise between both sides.

300

What is innovation?

This is something leaders often encourage, but managers may focus less on.

300

What is Google famous for in term of culture?

This company is famous for innovation through “20% time.”

300

What is laissez-faire leadership?

This leadership style is hands-off and suits experienced workers.

300

What are staff clashes?

This type of conflict arises from personality differences.

300

What is mediation?

This external method uses a neutral third party with no decision-making power.

400

What are objectives/tasks?

This key difference is that leaders focus on vision, while managers focus on this.

400

What is employee retention?

This benefit of culture helps reduce recruitment costs.

400

What is discrimination?

This happens when employees feel unfairly treated in promotions or workload.

400

What is conciliation?

This external method allows suggestions but not decisions.

500

What are resources?

Leaders build relationships, while managers manage these.

500

What is a trust-based or open culture?

This type of culture allows employees to share ideas without fear.

500

What is positive change?

This is a positive outcome of conflict when handled well.

500

What is arbitration?

This method may result in a binding decision.