Chapter 13 - Business Planning

Ch 13

100

The buying and selling of goods and services via the internet.

E-commerce

Ch 13

200

A process that establishes the current skills levels of employees and future skills requirements.

Skills audit

Ch 13

300

A database containing information on the skills, abilities and qualifications of existing staff.

Skills Inventory

500

Refers to the strategies used by a business to gain an ‘edge’ over its competitors.

Competitive advantage

Ch 13

200

Using the internet to conduct business.

E-business (electronic business)

Ch 13

100

A long-term source of borrowing for businesses. It involves the payment of money for the use of equipment that is owned by another party.

Leasing