Globalization of HR
The HR management concepts and techniques employers use to manage the human resources aspects of their international operations, including acquiring, training, appraising, and compensating employees, and attending to their labour relations, health and safety, and fairness concerns.
What is International Human Resources Management? (p. 379)
Employees who are citizens of the country where the parent company is based, who are sent to work in another country.
What is an expatriate? (p.379)
The policy of moving business processes such as manufacturing or call-center operations abroad, rather than doing them at home, in-house.
What is offshoring? (p. 384)
What is repatriation? (p. 389)
A person legally residing in Canada who was born outside of Canada (excluding temporary workers, Canadian citizens born outside Canada, and those with student or work visas).
What is an immigrant? (p. 379)
A type of economy where the government decides and plans what to produce, what to sell, and at what price.
What is a planned economy? (p. 381)
Employees who continuously move from country to country on multiple assignments.
What is a global nomad? (p. 382)
A belief that the best manager for any specific position anywhere on the globe may be found in any of the countries in which the firm operates.
What is a geocentric staffing policy? (p. 384)
A program designed to assist a repatriate, and their family, adjust back into their home culture.
What is a reorientation program? (p. 389)
Asa was a registered nurse in his home country but now works as a store clerk after moving to Canada. What is he experiencing?
What is underemployment? (p. 390)
A program focused on managing the recruitment, relocation, and retention of employees who complete work-related tasks and activities outside of the core or primary head office or region of the company.
What is a workforce mobility program? (p.379)
Marie moved to France on a 5-year assignment but returned after only 2 years. Her family did not adjust well. What has she experienced?
What is expatriate assignment failure? (p. 383)
A belief that home country managers are superior to those in the host country.
What is the ethnocentric staffing policy? (p. 384)
An employee who is assigned to look after an expatriate while they are away. This person keeps them apprised of news from home and assists with their career at home.
What is a mentor? (p. 389)
a) Lack of Canadian Experience
b) Poor Transferability of Foreign Education or Training
c) Lack of Literacy Skills
What are the barriers to immigrant workers in Canada? (p. 390-392)
When workers have the right to have their own elected representatives on the employer’s supervisory board.
What is codetermination? (p. 382)
Armand receives extra pay as he works in the far northern country under harsh conditions. What is the extra pay called?
What is a hardship allowance? (p.388)
Groups of geographically dispersed and generally same-level co-workers, who meet and interact using information technologies such as Microsoft Teams, Cisco WebEx, and Zoom to accomplish an organizational task.
What is a virtual team? (p. 385)
An agreement between employer and expat employee that guarantees in writing the time the expat will be abroad and the type of job they will receive upon their return.
What is a repatriation agreement? (p. 389)
Foreign workers who work for short bursts of time within Canada and who are crucial to the country’s economic success.
What are temporary foreign workers? (390)
1) Power Distance
2) Individualism vs. collectivism
3) Masculinity
4) Uncertainty avoidance
5) Long-term orientation
What are Geert Hofstede’s 5 cultural differences? (p. 380)
A method of formulating expatriate pay based on equalizing purchasing power between the host country and the home country.
What is the Balance Sheet Approach? (p.387)
A belief that only host-country managers can understand the culture and behaviour of the host-country market.
What is a polycentric staffing policy? (p. 384)
When a repatriate and/or their family finds the task of returning to their old life daunting after an expatriate assignment.
What is reverse culture shock? (p. 389)
a) Canada’s aging workforce
b) lack of population replacement
c) talent scarcity
What are the reasons for continued immigration? (p.390)