definitions
the relatively stable set of psychological characteristics that influences the way an individual interacts with their environment and how they feel, think and behave
what are the 3 types of personality and organizational behaviour
hint * approaches
Dispositional approach, situational approach, interactionist approach
explain self monitoring
the extent to which people observe and regulate how they appear and behave in social settings and relationships.
what is punishment
the application of an aversive stimulus following some behaviour desgined to decrease the probabiliy of that behaviour
define positive affectivity
propensity to view the world, including oneself and other people, in a positive light.
define situational approach
characteristics of the organizational setting influence people's attitudes and behaviour
what is the dispositional approach?
individuals possess stable traights or characteristics that influence their attitudes and behaviours
what is proactive behaviour
Taking initiative to improve current circumstances or to create new situations
what does it mean to have internal locus of control?
people who believe that the opportunity to control their own behaviour resides within themselves
define negative affectivity
propensity to view the world, including oneself and other people in a negative light
define interactionist approach
individual's attitudes and behaviour are a function of both dispositions and the situation
what does it mean to have a proactive personality
A stable personal disposition that reflects a tendancy to take personal initiative across a range of activities and situations and to effect positive change in one's environment
what is locus of control?
a set of beliefs about whether ones's behaviour is collrolled mainly by internal or external forces
what does it mean to have high external locus of control?
People who believe that external forces determine their behaviour
define triadic reciprocal causation
personal factors, behaviour and environmental factors function as interacting determinants of each other
what are the 4 determinants of self-efficacy beliefs?
1. performance mastery
2. observation
3. verbal persuasion and social influence
4. physiological state
list the five-factor model of personality
1. Extraversion
2. Emotional Stability
3. Agreeableness
4. Conscientiousness
5. Openness to experience
explain the behavioural plasticity theory
the theory that people with low self-esteem tend to be more susceptible to external and social influences that those who have high self-esteem
give some examples of what proactive individuals do?
they search for and identify opportunities, show initiative, take action, and persevere until they bring about meaningful change
define the organizational behaviour modification
the systematic use of learning principles to influence organizational behaviour
define General self-efficiency
A general trait that refers to an individual's belief in their ability to perform successfully in a variety of challenging situations
what is the imposter phenomenon?
the feeling that one's success is due to extraneous factors rather than one's abilities, competence, and qualifications and the fear of being exposed as a fraud and a failure
what are the 4 primary categories that employees learn?
Practical, intrapersonal, interpersonal, cultural awarness
what is the difference between intrapersonal and interpersonal skills?
intrapersonal is problem solving, critical thinking, risk taking & interpersonal are interactive skills such as communicating, teamwork and conflict resolution
what are the some of the steps of behaviour modelling training? just name like 3/5 ig
1. describe to trainees a set of skills to be learned
2. provide a model of effective use in those behaviours
3. provide opportunities for trainees to practise using those behaviours
4. provide feedback and social reinforcement to trainees following practice
5. take steps to maximize the transfer of those behaviours to do the job