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What is a Professional?
Professional Image
Business Etiquette
Thinking Skills
Potpourri
100
When you believe in yourself and your abilities you have this.
What is self-confidence?
100
Like it or not, people often judge others by this.
What is how they look?
100
The rules and customs that guide polite behavior in a particular setting.
What is etiquette?
100
Assessing risks vs. benefits and best-case vs. worst-case scenarios are both examples of strategies for this.
What is decision-making?
100
Facial expressions, gestures, and body language are all examples of this form of communication.
What is nonverbal communication?
200
Saying to yourself, "I can do an excellent job managing all the details of the board meeting," is an example of this.
What is positive self-talk?
200
When you are facing _____ in the workplace, complaining and resisting will only make matters worse.
What is change?
200
Ordering the most expensive thing on the menu, dominating the conversation, and answering your cell phone are all examples of this.
What are things NOT to do at a business meal?
200
Suggestions are usually welcomed in the workplace, but some supervisors may think you are trying to do this.
What is trying to tell them how to do their job.
200
When you have made a mistake or offended someone, it is important to do this.
What is apologize?
300
The determination and inner drive to accomplish as much as possible.
What is work ethic?
300
This means using makeup and cologne sparingly as well as keeping yourself fresh and clean.
What is good grooming?
300
This is the first thing you should do when you are being introduced.
What is stand up?
300
Identifying the problem, collecting information, and determining the options are steps in this process.
What is problem-solving?
300
Writing, listening, speaking, and nonverbal cues are all forms of this skill.
What is communication skill?
400
This is honest and productive information from your employer about how well you are doing your job and how you might improve.
What is feedback?
400
Tight or revealing clothes, tank tops, sweatshirts, and sweatpants are all examples of this.
What is inappropriate dress for an administrative professional?
400
This is something you can say to an unexpected or unscheduled visitor to the office.
What is "How can I help you?"
400
It is always best to support opinions with this.
What is evidence?
400
This type of skill enables you to use time well, keep track of documents and projects, prioritize tasks, and finish projects on time.
What are organizational skills?
500
Human resource experts say it is just as important to possess this trait as it is to have job skills.
What is a positive attitude?
500
Appearance, dress, speech, writing and conduct are all factors in this.
What is your professional image?
500
At the end of the meal, place your knife and fork here.
What is diagonally across the plate?
500
Distinguishing between fact and opinion, recognizing bias, and supporting opinion with evidence are all examples of this type of thinking skill.
What is critical thinking?
500
IAAP
What is the International Association of Administrative Professionals?