Vocabulary
UNIT 1
UNIT 2
UNIT 3
UNIT 4
100

Is a permanent written account that communicates all available facts of an incident or event in a correctional setting.

What is a Reports

100

Use of profane language, stereotyping , and derogatory hand gestures.

What are BARRIERS TO EFFECTIVE COOMUNICATION?

100

Concerning appropriate radio language and adequate training officers should refer to. (PG 46)

What is their AGENCY POLICY?

100

Should be avoided because they are framed in such a way as to evoke a specific response from the individual being questioned.

What are LEADING QUESTIONS?

100

Incident reports , Corrective Consultation , Disciplinary Report , Use of Force Report, and count forms.

What are TYPES OF REPORTS?

200

Involves the exchange of ideas ,messages, or information.

What is INTERPERSONAL COMMUNICATION

200

This should reinforce or complement verbal communication.

What is  NONVERBAL COMMUNICATION?

200

A system of verbal communication using letters of the English alphabet only.

What are PHONETIC-ALPHA CODES?

200

May be used for conducting investigations, obtaining facts for incident reports, documenting routine activities, disciplinary actions, and use of force occurrences.

What is an INTERVIEW?

200

(G)ather information, (r)ecord facts, (o)rganize facts, (w)rite the report, and (e)valuate the report.

GROWE

What are the basic steps when writing a corrections report?

300

Relates to the significant facts of the incident.

What is CONTENT?

300

Eye contact, keeping an open mind, identify key words, and asking questions.

What are the requirements of active listening?

300

A system of communication that combines numbers and letters of the alphabet.

What are NUMERIC-ALPHA CODES?

300

These are essential in detecting deception during questioning.

What are VERBAL AND NONVERBAL CUES?

300

Acts as a substitute for a noun

What is a PRONOUN?

400

Is the process of ensuring that all the pertinent facts have been included in a report.

What is EDITING?

400

Experience normal physical and psychological aging changes.

Who are OLDER INMATES?

400

This is the distance your mouth should be from the microphone during radio transmission.

What is ONE TO THREE INCHES?

400

Nervous movements, voice inflections, avoidance of eye contact, rehearsed answers, and inconsistent responses.

What are BEHAVIORAL SIGNS OF DECEPTION?

400

Describes, identifies, or quantifies a verb, adjective, or other adverb.

What is a ADVERB?

500

Used to record activities of inmates under any type of special watch.

What is a Special Watch Form?

500

Don't assume everyone interacts the same, don't allow racial stereotypes to influence you, and be neutral and aware of conversation.

What is interacting with a diverse population of inmates?

500

Calling for assistance , general communication , and identifying inmates and visitors are some examples of?

What is RADIO USE?

500

Should be in the interviewee's own words and not dictated by the interviewer.

What is a WRITTEN STATEMENT?

500

The checking of a report to ensure that all words are spelled correctly, punctuation is used accurately, appropriate words are capitalized, and proper grammar is used.

What is proofreading?