Interpersonal Communication
These behaviors may send strong messages and can include gestures, facial expressions, eye contact, and posture.
Non-Verbal commands
how far away from your mouth should your microphone be when speaking?
1 to 3
what type of questions does an interview use?
formal or informal
what questions should be answered in a report?
who ,what ,where ,when ,how , why and what follow up action was taken
Showing consideration, respect, and cooperation when interacting with others, regardless of a person's status, race, gender, appearance, or behavior
Courtesy
what are the 3 types of radios?
handheld , radio base stations , mobile radio affixed in vehicles
when should an officer conduct questioning ?
As soon as possible after securing the well-being of others and the officer's own safety
what are the 5 basic steps in writing a corrections report?
Gather information
Record facts
Organize facts
Write the report
Evaluate the report
What can help you analyze an inmate's response?
Body Language and Non-verbal cues
what are the 4 types of radio codes?
signals, phonetic-alphabet , 10 or numeric codes , numeric-alpha codes
what type of questions are asked during an interview?
open-ended , closed-ended, leading , direct and forced-choice questions
involves the grouping of recorded information by date and timeline
Chronologically
Giving full attention to what is being said and taking time to understand the message without interrupting
Active Listening
what does the radio base station operator do while receiving and sending messages?
continue to coordinate the up-to-the-minute status of all units
combines closed-ended and leading questions
direct questions
defined by the rules and guidelines that govern a language's usage and makes it possible for users to have the same understandings of its sounds and symbols.
Proper grammar
an authoritative statement used to direct, influence, or giver orders
Verbal Command
what is a squelch
a circuit that suppresses the output of a radio receiver if the signal strength falls below a certain level
increased perspiration , flushed or pale skin , dry mouth , and an increased pulse rate or observable change in breathing rate are a sign of
Deception
what are the 7 coordinating conjunctions?
for , and , nor , but , or yet , so
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