Category 1
Category 2
Category 3
Category 4
Category 5
100

________ includes age, race, nationality, gender, mental ability, physical ability. And other qualities that make an individual unique.

Diversity

100

This is the shared beliefs, customs, practices, and social behavior of a particular group or nation.

Culture

100

When a person is willing to talk to people or share information, he or she is described as being

Communicative

100

When individual team members agree on the decision that the team makes this is called a what?

Consensus

100

Process of influencing others or making things better.

Traits include honesty, competence, self-confidence, communication skills, problem-solving skills, and dependability

Leadership

200

a belief or generalization about a group of people with a given set of characteristics.

Stereotype

200

Neutral person called in to help conflicting parties resolve their dispute and reach an agreement

Mediator

200

Skills that help people communicate and work well with each other are called what skills?

Interpersonal Skills

200

When individuals involved in conflict come together to discuss a compromise, it is called

Negotiation

200

those who guide others to a goal.

Leader

300

The ability of an individual to hear what a person says as well as understand what is being said is what type of skill?

Listening Skills
300

Ability to interpret and make reasonable judgments and decisions by analyzing a situation.

Critical Thinking Skills

300

This is the inclusion of a neutral person to help conflicting parties resolve their dispute and reach an agreement.

Mediation

300

Give up an individual idea so the group can come to a solution.

Compromise

300

is the process of sending and receiving messages between people of various cultures

Intercultural Communication

400

A group of two or more people who work together to achieve a common goal is a

Team

400

The use of English by those with a different native language is

English as a Second Language

400

Which of the following describes a process for holding meetings so that they are orderly and democratic?

Parliamentary Procedure

400

The process of sending and receiving messages between people of various cultures is ____________________ communication.

Intercultural 

400

recognizing and resolving team disputes in a balanced and effective way

Conflict Management

500

Practice of organizing time and work assignments to increase personal efficiency

Time Management Skills

500
This is required to resolve a situation in which a disagreement could lead to hostile behavior.

Conflict Resolution Skills

500

These are the interacting forces within a group

Group Dynamics

500

A(n) ________ team I brought together for a specific purpose

Functional

500

System that individuals use to acquire, organize, maintain, retrieve, and use information._____

Personal Information Management (PIM)