Office Opening & Closing
Computers & Technology
Electronic Health Records & Software
Office Equipment & Computer Security
Safety, Ergonomics & Inventory
100

At the beginning of the workday, these electronic devices should be turned on at the front desk.

 

What are computers, scanners, and printers?

100

A keyboard, monitor, and printer are all examples of this type of computer component.

What is hardware?

100

This software helps medical offices schedule appointments, process claims, and generate financial reports.

What is practice management software?

100

These security measures should be used on all computers and software applications in a medical office network.

What are passwords?

100

This practice promotes wellness and minimizes musculoskeletal disorders in the workplace.

What is proper ergonomics?

200

Examination rooms should be restocked and cleaned at this point in the workday.

What is closing the office?

200

Application programs and other instructions used by computers are classified as this.

What is software?

200

In practice management software, charge entries are typically completed on this screen.

What is the transactions entry screen?

200

These hardware and software devices protect an organization's network from intruders.

What are firewalls?

200

To avoid repetitive injuries when using a computer, these body parts should remain straight rather than bent up, down, or sideways.

What are the wrists and hands?

300

These two types of patient payments and financial records should never be left unsecured at the reception desk overnight.

What are co-pays and receipts?

300

This computer component is commonly abbreviated CPU.

What is the central processing unit?

300

This electronic billing document can be completed while charting in an EHR system.

What is an electronic superbill?

300

To protect important medical office information, central computer data should be backed up this frequently.

What is daily?

300

Chemicals used for laboratory work must be properly handled using these two safety practices.

What are proper labeling and storage?

400

Before patients arrive, medical assistants should inspect examination rooms, restock supplies, and check the water level in this sterilization device.

What is an autoclave?

400

Dragon NaturallySpeaking or Microsoft Word are an example of this type of computer tool.

What is a software application?

400

This software improves coding accuracy, billing performance, and reduces rejected insurance claims.

What is encoder software?

400

This document should accompany a fax transmission to help ensure proper handling of the information.

What is a fax cover page?

400

When organizing medical supplies, items with the earliest expiration dates should be placed in this position.

What is the front?

500

When arriving at the office and discovering evidence of forced entry, this is the appropriate action.

What is leaving immediately and calling building security or police?

500

This computer storage device is classified as hardware rather than software.

What is a hard disk drive?

500

According to the Institute of Medicine's 2003 report, EHR systems should be capable of performing this number of core care delivery functions.

What is eight?

500

Along with passwords, this security feature automatically ends access to an application after a period of inactivity.

What is automatic log-off?

500

According to the National Task Force on Violence Against Health Care Providers, medical facilities should conduct inventories at this frequency.

What is semi-annually?