Smart goals
What does the S mean in S.M.A.R.T
Specific
Managers must ensure that ___
(there are multiple answers one will work)
The team is working efficiently and effectively during the shift, Operational costs are allocated and accounted for, and Sales and service targets are developed and met.
What is a vision statement
outlines what a company wants to be in the future
Employees respond to and are more easily motivated by managers whom they ____
Respect and Trust.
What does the M mean in S.M.A.R.T
Measurable
Managers need many skills such as ___
(there are multiple answers one will work)
Strong math skills and Good people skills
What is a Mission Statement
Describes what a company wants to do now
what is evidence of the Professionalism attribute in a manager
(there are multiple answers one will work)
Demonstrates Knowledge, Demonstrates Leadership, Practices Honesty, Practices Confidentiality, Practices Respect, Practices Moral behavior, and Practices Ethics.
What does the A mean in S.M.A.R.T
Achievable
Manager functions include but are not limited to ____
(there are multiple answers one will work)
Human resource management, Scheduling, Food costing, Sales building, Guest service, training and development, financial management, and Culinary management
Mission statements need to be ____
(there are multiple answers one will work)
Clear, concise, and interesting.
what is evidence of the Personal Treatment attribute in a manager
(there are multiple answers one will work)
Practices Fairness, Practices Consistency, Provides Support, Practices Empathy, and Provides Feedback.
What does the R mean in S.M.A.R.T
Relevant
Managers are responsible for ___
(there are multiple answers one will work)
Safe and satisfactory operation of the business- for customer service, cash management, and execution of food.
What companies mission statement is this? "To inspire and nurture human spirit-one person, one cup, and one neighborhood at a time."
what is evidence of the Work and Task Support attribute in a manager
(there are multiple answers one will work)
Provides clear directions, Provides tools and resources, Encourages Professional growth and development, Includes Employees in decision making that effects them, Provides a safe environment, and Practices reasonable and rational behavior.
What does the T mean in S.M.A.R.T
Time Bound
What expectations must a manager meet?
(there are multiple answers one will work)
Company expectations, Employee expectations, Customer expectations, and all Applicable laws.
What companies vision statement is this? "Our Vision: To enrich and delight the world through foods and brands that matter."
Kellogg Company
Effective managers discover ways to meet employee expectations by____
(There are multiple answers one will work)
Examining work conditions, holding themselves accountable, and developing strong relationships with employees