Chapter 24
Communication
feedback
is the message a sender receives from the receiver
Psychomotor learning
what is involves the development of manual or physical skills, such as learning how to walk or how to type on a computer
is the use of information systems and other information technology to record, monitor, and deliver patient care, and to perform managerial and organizational functions in health care
what is health information technology (HIT)
is the content of the communication
are factors within both the sender and receiver that influence communication
what is interpersonal variables
Documentation
what is a key communication strategy that produces a written account of pertinent patient data, clinical decisions and interventions, and patient responses in health record
Nursing Clinical Information System (NCIS)
what is incorporates the principles of nursing informatics to support the work that nurses do by facilitating documentation of nursing process activities and offering resources for managing nursing care delivery.
motivates one person to communicate with another
environment
what is the setting for the sender-receiver interaction
are classifications based on a patient's primary and secondary medical diagnoses that are used as the basis for establishing Medicare reimbursement for patient care provided by a health care agency
what is diagnosis-related groups (DRGs)
____ is the person who encodes and delivers a message, and the _____ is the person who decodes the message
Cognitive learning
is a large, computerized database management system that is used to access patient data needed to plan, implement, and evaluate care
to send and receive messages through visual, auditory, and tactile senses
Deals with learning how to express feelings and emotions and to develop values, attitudes, and beliefs needed toward improving helath
what is affective learning
Health Care Information System (HIS)