Chapter 3
What is active listening?
Giving undivided attention to a speaker in a genuine effort to understand the speaker’s point of view.
What are the three parts a speech is broken down into?
Introduction
Body
Conclusion
Central idea
A one-sentence statement that sums up or encapsulates the major ideas of a speech.
What should you avoid doing when evaluating your audience?
Stereotyping
What is the difference between hearing and listening?
Hearing is the process, function, or power of perceiving sound. Listening is paying attention to a message in order to hear it, understand it, and physically or verbally respond to it.
What do you use to go from one point to the other?
Transition Statement
What are the two broad categories that help you on choosing a topic?
Subjects you know and subjects you want to know.
What two questions should you ask yourself when considering your audience?
-Who are you speaking to?
-What do you want them to know, believe, or do?
What are the four main causes of poor listening.
Not concentrating
Listening too hard
Jumping to conclusions
Focusing on delivery and physical appearance.
What is topical order?
A method of speech organization in which the main points divide the topic into logical and consistent subtopics.
What are three questions to ask yourself about specific purpose?
-Does My Purpose Meet the Assignment?
-Is the Purpose Relevant to My Audience?
-Can I Accomplish My purpose in the Time Allotted?
What are open-ended questions?
Questions that allow respondents to answer however they want.
How is critical listening connected to critical thinking?
Your answer
What are the three main things you should do during a speech?
Make eye contact
Use gestures
Project your voice
What is clustering?
A technique that contains 9 columns with 4 to 5 items listed.
What is a situational audience analysis?
Audience analysis that focuses on situational factors such as the size of the audience, the physical setting for the speech, and the disposition of the audience toward the topic, the speaker, and the occasion.
Empathetic Listening
Listening to evaluate a message for purposes of accepting or rejecting it.
A carefully prepared and rehearsed speech that is presented from a brief set of notes.
Extemporaneous speech
Residual Message
What a speaker wants the audience to remember after they have forgotten everything else in a speech.
What is egocentrism?
The tendency of people to be concerned above all with their own values, beliefs, and well-being.