Show:
Beauty and Wellness
Human Relation
Communication Basics
Client Consultation
Physical Presentation
100
the daily maintenance of cleanliness by practicing good sanitary habits
What is personal hygiene
100
Human relations
What is the ability to understand people is the key to
100
sharing information between two people so that it's effectively understood
What is communication
100
client consultation
What is the verbal communication that results what your clients is looking for
100
Ergonomics
What is study of how a work place can best be designed for comfort, safety, efficency, and productivity
200
don't smoke during working hours or smoke in a well ventilated area
What should you do 30 minutes prior to seeing a client if you smoke
200
Respond instead of reacting, Believe in yourself, Talk less/listen more, Be attentive and take your own temperature
What are skills are there for human relations
200
clarification
What is the first step in communicating with your client
200
Review, assess, preference, analyze, lifestyle, show and tell, suggest, color, upkeep and repeat
What is the 10 steps of a client consultation
200
Impression projected by a person engaged in any profession, consisting of outward appearance and conduct exhibited in the workplace
What is Professional Image
300
tooth brush and tooth paste, floss, mouthwash, deodorant, hand wipes
What is in a hygiene pack
300
Good relationships
What is built on mutual respect and understandings
300
be polite, genuinely friendly and inviting
What is the most important communication you will have with a client the first time you meet that person
300
reflective listening
What is repeating back to the client in your own words what you think the client is telling you is
300
persons physical posture, walk, and movements
What is Physical Presentation
400
Bathing daily
What is one of the basics of personal hygiene is
400
its the key to operating effectively in many professions
What is the ability to understand people
400
Intake form
What is a form filled out by every new client prior to sitting at your station
400
styling books
During the client consultation, be prepared with certain items like
400
Makeup
Using _________ to accentuate your best features and mask your less flattering ones.
500
personal hygiene
What is very important about beauty and wellness
500
communicate from your heart, a show patience w/ other peoples flaws, bullied shared goals, always remember that listening is the best relationship builder , laugh often, do something for others and yourself, easy to make an enemy; harder to keep a friend, smiles are worth a million times more than a sneer, ask for help instead of reacting, show you care by listening to them and understand their point of view, tell people how great they are, and being right is different from actin righteous
What are some golden rules
500
approach with a smile on your face , always introduce yourself , give them a tour of the salon, introduce them to people they may have interactions with while in the salon and be yourself
What is are 5 thing you should do every time you meet with a client so you don't lose business
500
Lifestyle, hair type and face/body
What should be take in to consideration when helping choose a style
500
Good posture
What is very important part of physical presentation