communicating for success
True or false: Beauty professionals should study and have a thorough understanding of communicating for success because communicating effectively is the basis of all long-lasting relationships with clients and coworkers.
true
the ability to ____ people is the key to operating effectively in many industries.
what is understanding
client consultation
what is the discussion with a client that determines the client's needs and how to achieve the desired result.
the communications process will help the beauty professionals
perfect the consultation process with clients
true or false: react instead of respond to effectively communicate in the workplace
false
true or false: a client consultation should always be done before starting the actual service
true
effective communication fosters a
positive team environment
list the golden rules of communication
project a professional demeanor at all times
a smile can be your best asset. wear one everyday
be aware of your body language
always remember that listening is the best relationship builder
speak clearly and loudly enough or people to hear
avoid using slang
a client consultation should be performed as part of
what is every single service and shop visit
good communication skills reduce
potential workplace conflict
define effective communication
what is the act of successfully sharing information between two (or groups if multiple) people so that the information is understood.
a happy client means
what is rebooking and referrals for both the business and you.
learning how to communicate effectively can help beauty professionals
improve retail and service sales
you can communicate through
what are words, voice inflections, facial expressions, body language, and visual tools.
it is the beauty professional's responsibility to find out the client's
what are needs and to make recommendations accordingly.