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CRM
What is Customer Relationship Management
NRG-A
What is a product that Fitter Snacker sells
SFA
What is Sales Force Automation
The SFA featureof CRM software can automatically route certain customers who contact the company to a particular sales representative
Delivery
What is releasing the documents that the warehouse uses to pick, pack, and ship orders
Condition Technique
What is a control mechanism that limits discounts offered to customers
Organizational Structure
What is the method used to define the relationships between organizational groups such as companies, plants, storage locations, sales divisions, and distribution channels
On-demand CRM
What is CRM software and computer equipment that resides with the CRM provider rather being installed in-house
Software
What is a set of computer programs
Data Mining
What is the statistical and logical analysis of large sets of transaction data, looking for patterns that can aid decision making and improve customer sales and customer service. Data mining is often done with data in a data warehouse
Material Master Data
What is relatively permanent data about materials that are stored in central database tables in SAP ERP. These data are used by SD, MM, and other SAP ERP modules.
Customer Master Data
What is Permanent data about each of a company’s customers; customer master data is stored in central database tables in SAP ERP.Master data are used by many SAP ERP modules
Document Flow
What is the linked set of document numbers related to an order; or an audit trail