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100
Your professional behaviors together produce what is called a ________________, which is what employers seek.
What is good work ethic?
100
____________________________ is the ability to learn, retain, and process information.
What is comprehension?
100
___________ is defined as purposeful decisions resulting from analysis and evaluation.
What is critical thinking?
100
Two other words for persistence are ________________ and ____________________.
What is perseverance and tenacity?
100
Teamwork also requires _____________, which is the integration of activities.
What is coordination?
200
To grow and understand the areas in which you can improve, you must be able to accept __________ or _____________.
What is feedback and constructive criticism?
200
_____________________________________ is a frequent reason for termination.
What is poor attendance?
200
To be an effective medical assistant, you must be able to _________________ and ______________ effectively.
What is manage your time and prioritize?
200
The third stage of burnout is _____________________.
What is the Brownout phase?
200
The first step of problem solving is ___________________.
What is identify the problem and define it clearly?
300
Being a professional obligates you to keep up with new standards, methods, procedures, and technologies. Your ongoing effort to learn and improve in your field is called ________.
What is growth?
300
The specific technical and operational proficiencies needed to perform a job in a specific profession are known as ________ skills.
What is hard?
300
Another term for critical thinking is ________. 
What is judgment?
300
Maintaining _________ means treating patients as clients, without becoming involved in issues unrelated to their healthcare.
What is professional boundaries?
300
If you show ________, other people feel you know what you are doing, which puts them at ease.
What is self-confidence?
400
Continuing in spite of difficulties, being determined, and overcoming obstacles are characteristics of a person who is ____.
What is persistence?
400
You are reviewing a one-year-old patient's profile and notice that she is probably eligible for a special nutritional program called WIC (Woman, infants and children). Using patient advocacy, what do you do?
What is take the time to explain the program to the mother and provide the information for her to enroll?
400
Your first impression on your patients, coworkers, and physicians is your ____.
What is appearance?
400
The awakening phase starts with the realization that _____________________.
What is your initial expectations were unrealistic?
400
What are of the 4 suggested ideas to improve your ability to manage time and prioritize?
What is (2 of the following) 1. have a plan for your day, 2. take advantage of your own productivity, 3. avoid distractions when you can, and 4. evaluate yourself on a daily basis?
500
_________________ is an active process of expressing verbally a point of view, ideas and thoughts such that others attain an in-depth understanding of the speaker's personal perspective on an issue.
What is critical speaking?
500
What three steps do you need to do in order to arise from the burnout ashes like a phoenix?
What is 1. rest and relax, 2. be realistic in your job expectations, aspirations and goals, and 3. create balance in your life?
500
Brent is attempting to interview a woman who came to the clinic because she is having pains in her side. He is trying to find out the type and level of pain she is experiencing, but every time he asks her a question, her husband answers for her. She has not spoken a single word to Brent during the entire interview. Brent is becoming a little annoyed, but he smiles and carries out the interview as best he can. He treats both the woman and her husband with great respect. Brent is displaying the professional behavior of ____.
What is respecting cultural diversity?
500
This type of personality is less prone to burnout.
What is Type B?
500
What is the last (#7) step to problem solving?
What is evaluate the results?