Vocabulary
The people whom which a speech is directed
What is Audience?
The place and time in which all communication occurs
What is Situation?
The place and time in which all communication happens
What is situation?
What is Listening?
What is Listening For Enjoyment?
The goal a speaker hopes to achieve with his or her speech.
What is Purpose?
The sense that allows you to perceive sound through a passive physical process
What is Hearing?
Although the SPAM model starts with consideration of the situation, the chapter encourages you to start with which variable of the SPAM model?
What is Audience?
What is A Wandering Mind?
the second variable in the SPAM model
What is Purpose?
The means by which a speaker tries to accomplish his or her own speech purpose.
What is Method?
The ability to remember and recall information
What is Retention?
What ultimately determines whether or not the speech succeeds or fails?
What is Audience Response?
What is 5?
What is listening?
The ability to put yourself in another’s place
What is Empathy?
exactness or the ability to distinguish clearly.
What is Precision
Deciding what language to use, how to organize the speech, what mood to convey, etc. falls under this variable
What is Method
What is Mental?
Key word phrases like “in other words” indicates you should pay particular attention
What is What Follows?
A mental barrier, Simply blocking out what they don’t want to hear
What is Selective Listening?
An active process that involves both listening for information and evaluating that information
What is Critical Listening?
What is Understand the situation, Develop a purpose, and Read the audience?
You may first notice that the speaker pronounces some words differently. As you continue to listen, you may hear unfamiliar vocabulary, speech rhythms, or even grammar
What is Cultural Barrier?
The amount of mental barriers discussed in chapter 4?
What is 4?