Personal appearance
If regular clothing are worn in place of uniform the clothes have to be?
What is,
If regular clothing is worn in place of a uniform, the clothing must be clean, neat, and in good condition. The style should allow for freedom of body movement and should be appropriate for the job.
What is communication and what are the two types?
What is, Communication is the exchange of information, thoughts, ideas, or feelings. And the two types are Verbal and Non-verbal
BONUS!!! What is the third type as mentioned in the book?
What are the barriers to effective communication?
What is, Physical disabilities Psychological disabilities and Cultural diversity
List at least 4 characteristics you should make an effort to develop.
What is, Responsibility Tact Professionalism Competence Acceptance of Criticism etc...
oob is medical abbreviation that stands for
out of bed
Is jewelry usually accepted in the health care facility?
What is, No it is typically not accepted because it could potentially harm a patient. But there a few exceptions.
BONUS!!! Name a few exceptions
What are the three essential parts of the communication process?
What is, Sender Message and Receiver
Nonverbal communication consists of using ___ to convey messages or ideas.
What is, facial expressions, body language, gestures, eye contact, and touch
"You must enjoy your work and display a positive attitude"
This is an example of what Characteristic?
What is, Enthusiasm
rrhea is a word that denotes
flowing or discharge
A health care worker should present a healthy appearance to promote health and prevent disease. What are the 5 main factors that contribute to good health?
What is, Diet Rest Exercise Good posture and Avoidance of the use of Drugs Alcohol and Tobacco
Feedback is a method that can be used to determine what?
What is, whether communication is effective or not.
Good communication skills allow health care workers to develop good interpersonal relationships. Patients feel accepted, they feel that others have an ___ and ___ in them, they feel free to express their ideas and fears.
Being tolerant, understanding, and dealing with frustrating obstacles is also known as having what?
What is, Patience
blepharo stands for
eyelid
True or False:
Makeup and tattoos are not permitted within any health care facility.
What is, False. Makeup is allowed as long as it isn't an excessive and unnatural amount. And as long as the tattoo is covered by clothing and not offensive it is permitted.
What must be avoided that can interfere with communication?
What is, Interruptions or distractions.
Good listening skills include what?
What is,
Show interest and concern for what the speaker is saying
Be alert and maintain eye contact with the speaker
Avoid interrupting the speaker etc.
What does it mean to be tactful?
What is, To be tactful is to have the ability to do or say the kindest or most fitting things in difficult situations.
The abbreviation OBRA stands for what? And when was it made?
What is, Omnibus Budget and Reconciliation Act. It was passed/signed by the president in 1990