informing
interpreting
challenging
reflecting
listening
100

can a helper use educational or psychological test instruments.

no

100

helpers can give insight to helpees, true of false?

false-we can’t give insight to others; they must make their own discoveries

100

lucky pick!

get 100pts just for fun!

100

reflections can sometimes be what?

inaccurate

100

how many components do listening skills have?

4
200

advising reflects the arrogance of helpers who assume they are so all-knowing ? T/F

True 

200

what kind of process is interpreting 

active helper

200

name 2 of the 4 challenging skills

  • Recognizing

  • Describing 

  • Feeding back

  • Self-reflection

200

what can feelings be disguised behind?

words

200

what is verbal behavior?

a word or reflect a phrase from the helpee may help focus on an idea

300

name one informing guideline

Be informed, Do not use educational or psychological test without thorough training, Don’t use advice unless it is in the form of tentative suggestions.

300

give me one ex. of a interpreting question

judge based points.

300

what kind of challenging involves a variety of helping skills

constructive 

300

Is their a difference between feeling and emotions?

Yes

300

name the 4 listening skills components have

Attending, Paraphrasing, Clarifying, and Perception Checking

400

in what form can you give advice?

tentative suggestions based on solid expertise.

400

what should the helper teach the helpee to do on their own?

interpreting

400

when is the only time you should give the helpee feedback?

when the believes the helpee is ready.

400

what is a common error in reflecting 

(multiple choices)

Stereotyping, Timing, Overshooting, or Language.

400

what is the way to provide and get feedback on how accurate the communication between helper and helpee was?

asks the helpee to confirm that you understand what they said.

500

summarizing aims to give what?

the helpee a sense of movement in exploring their ideas and feelings, as well as awareness to the progress of the sessions.

500

Giving advice is a common type of what?

 informing activity by helpers.

500

name 3 or the 6 guidelines for giving feedback to the helpee.

  • Only give feedback when helpee is ready

  • Describe behavior

  • Give feedback in forms of opinions of behavior 

  • Only give feedback in terms of things helpee can change

  • Only give in small amounts

  • Ask for reactions 

500

name a summary of guidelines for reflecting?

Read the total message, Select the best mix, Reflect, or helpee’s confirming or denying response to your reflection

500

name the two clarifying steps?

1. Admit confusion about the helpee's meaning

2. Try a restatement or ask for clarification, repetition or illustration.