Section 1
Section 2
Section 3
Section 4
Bonus
Final Jeopardy
100

refers to the special capabilities of a company that allow it to create a product or service that is measurably better than any competing company.

What is competitive advantage?

100

is a time plan for reaching objectives.

What is a schedule?

100

is the obligation to do an assigned task.

What is a responsibility?

100

is managers having direct control over the units and employees they supervise but also having access to staff specialists for assistance.

What is Line-and-staff organization?

100

has fewer levels of management than traditional structures.

What is a flattened organization?

100

Planning and Organizing 

What is the title of Chapter 4?

200

is long-term and provides broad goals and direction for the entire business.

What is strategic planning?

200

is a written financial plan for business operations developed for a specific period of time.

What is a budget?

200

is the obligation to accept responsibility for the outcomes of assigned tasks.

What is accountability?

200

divides employees into permanent work teams.

What is  team organization?

200

is the authority given to individual employees to make decisions and solve problems they encounter on their jobs with the resources available to them.

What is empowerment?

300

is a written description of the nature of the business, its goals and objectives, and how they will be achieved

What is a business plan?

300

is a specific statement of a result the business expects to achieve.

What is a goal?

300

is an illustration of the structure of an organization, major job classifications, and the reporting relationships among the organization’s personnel.

What is an organizational chart?

300

is having a few top managers do all major planning and decision making.

What is centralized organization?

300

is a short, specific statement of the business’s purpose and direction.

What is a Mission or Mission Statement?

400

is the examination of the organization’s internal Strengths and Weaknesses as well as the external Opportunities and Threats

What is a S.W.O.T analysis?

400

are guidelines used in making decisions regarding specific, recurring situations.

What are policies?

400

refers to the hierarchy of the organization, from the highest level to the lowest level.

What is the chain of command?

400

have team members together being responsible for the work assigned to the team.

What are self-directed work teams?

400

is a specific measure against which something is judged.

What is a standard?

500

is short-term and identifies specific goals and activities for each part of the business.

What is operational planning?

500

is a sequence of steps to be followed for performing a specific task.

What is procedure?

500

means that each employee reports to one—and only one—supervisor at a time or for a particular task

What is Unity of command?

500

is a specific measure against which something is judged.

What is a Standard?

500

is the right to make decisions about work assignments and to require other employees to perform assigned tasks.

What is Authority?