Matching
Terms
questions
Fill in the blank
EXTRA EXTRA
100
ways that you select, organize, an interpret info.
What is perceptions
100
the process of sending and receiving messages
What is communication
100
talking about your own feelings and experiences, using a tone of voice that reveals your feelings, checking that your listener understands what you say are all __________________ ways of _____________________.
What is effective ways of communicating
100
if your tone of voice does not match what you are saying you may send a ________________ ____________.
What is mixed message
100
What is perceptions
What is viewpoint or opinion on how you select, organize and interpret information
200
talking about people and their personal lives
What is gossip
200
the use of gestures and body movements to communicate a message
What is body language
200
Whispering is a form of which type of communication?
What is verbal
200
conflicts often occur when people don't __________________ effectively.
What is communicate
200
what is jealousy
What is envy
300
Talking about a conflict and deciding how to reach a compromise
What is negotiation
300
a Disagreement, struggle or fight
What is conflict
300
gestures, posture, an physical appearance are all forms of which type of communication?
What is nonverbal
300
Conflicts involving _______________ occur when people judge others without getting to know them.
What is prejudice
300
What does it mean to listen.
What is understanding there message
400
Process by which peers help students find a solution to a conflict
What is peer mediation
400
the response given to a message sent
What is feedback
400
By concentrating on what the speaker is saying, listening for overall meaning and giving feedback are are ways to ______________ your _____________ skills.
What is improve your listening skills
400
Negotiation involves talking about conflict in order to reach a _______________
What is compromise
400
Restate Leaning forward Eye Contact Moving your head Short Reponses are all ways to show....
What is active listening
500
An agreement in which each person gives up something in order to reach a solution
What is compromise
500
an opinion bout people that is formed without facts or knowledge
What is prejudice
500
when you respond to show that you have understood a message, you are providing...
What is feedback
500
some people need a _____________ who is not involved in the conflict, to help them reach a compromise.
What is third person
500
stating your viewpoint as clearly as possible, listening carefully to what the other person has to say, using your body language to communicate your feelings are all ______________ ways to ______________ conflict.
What is effective ways to resolve conflict.