an opinion about people that is formed without facts or knowledge
What is prejudice
100
an agreement in which each person gives us something in order to reach a solution
What is compromise
200
A type of gesture that singles readiness and alertness
What is hands on hips
200
if you tone of voice does not match what you are saying you might send a ___________(2 words)
What is Mixed message
200
conflicts often occur when people do not ______________ effectively
What is communicate
200
The PROCESS by which peers help students find a solution to a conflict
What is peer mediation
200
When embarrassed or nervous one might show it by
What is blushing
300
By talking about your own experiences and feelings, Using a tone of voice that reveals your feelings, and checking that the listener understands your message are all ways to _________________ communicate.
What is effectively
300
When you respond to show that you have understood a message you are providing ___________
What is feedback
300
Talking about a conflict and deciding how to reach a compromise
What is negotiation
300
when someone envies something that another persons has.
What is jealousy
300
Avoid making quick judgments and resisting distractions will make you a better____________
What is listener.
400
Gestures, posture and you physical appearance are all examples of ____________ communication
What is nonverbal
400
talking about people and their personal lives
What is gossip
400
Conflicts involving _____________ occur when people judge others without getting to know them.
What is prejudice
400
When people are being teased they may feel Hurt and__________
What is angry
400
what does it mean when someone leans forward while listening?
What is interested.
500
ways that you select, organize, and interpret information
What is perceptions
500
By concentrating on the speaker, listening for overall meaning, and giving feedback are all way to improve your _____________ skills
What is listening
500
State your viewpoint as clearly as possible, listen carefully to the other person, and use your body to communicate your feelings are all ways to effectively _____________ ______________(2 words)
What is resolve conflict
500
Negotiation involves talking a bout a conflict in order to reach a _______________
What is compromise
500
Some people need a ______________ who is not involved in the conflict to help them reach a compromise