5.1
A system of symbols and/or words used to communicate meaning.
What is language?
What are the three types of messages in communication?
What are primary, secondary, and auxillary messages?
What rule of language ensures that words are arranged in a proper and meaningful order in a sentence?
Syntactic
Is a type of language that consists of overused phrases that have lost their impact due to repetition.
cliche
Give audience understanding of terms when necessary and explain unfamiliar words.
What is define your terms?
When a message is not understood as intended.
What is miscommunication?
What type of message includes the words and gestures used to express intentional content?
What is a primary message?
These three types of rules govern language by determining word order, meaning, and context.
Syntactic, semantic, and contextual rules.
Informal words and phrases are used in place of standard language among friends.
Slang
Give context clues to your audience.
Consider your audience
A diagram that is used to show the relationship between words, their meaning, and how they are interpreted.
What is a semantic triangle?
Which type of message includes unintentional cues such as body language and mannerisms?
What is a secondary message?
Who said this? "Language shapes our perception of reality and influences how we see the world."
Benjamin Whorf
A communication barrier involved using profession-specific terminology that may be unclear to outsiders.
jargon
Ensure you have the appropriate tone for your audience and make sure your audience understands your message.
What is Take control of your tone and Check for understanding?
Using controlling behavior to influence or "control" others often to get what they want.
What is intentional manipulation?
What type of message involves vocal inflection, gestures, and rate of speech that influence how a message is perceived?
What is an auxiliary message?
This concept, often shown as a ladder, explains how language moves from broad, abstract ideas to specific, concrete terms.
Abstraction ladder.
A term that describes language deliberately used to obscure or disguise meaning
doublespeak
What is the last step of Improving Verbal Communication? What does it consist of?
Be Results Oriented is knowing your assignments, goals, and desired results and asking for feedback when necessary.
Words themselves hold no meaning. It takes you to give it to them true or false?
True
What are the five parts of a message?
What are attention statement, introduction, body, conclusion, and residual message?
Thomas Kuhn describes a shift in this as change how society communicates and understands the world around them.
Paradigm
This type of language replaces direct, potentially harsh words with more mild or vague expressions.
euphemism
What are the steps of Improving Verbal Communication in order?
1 Define your terms, 2 Choose precise words, 3 consider audience, 4 take control of tone, 5 check for understanding, 6 be results oriented