Patient-Focused Care
What is the Abbreviation for Patent-focused care?
PFC
What consists of a proper patient environment?
- Proper ventilation and comfortable temperature
• Adequate lighting
• Comfortable and safe furnishings
• Equipment in good working order
• Access to bathroom facilities
• Safe and private area for disrobing and storing personal articles
When were patient rights adopted?
1973 by the American Hospital Association (AHA)
What does HIPPA stand for?
Health Insurance Portability and Accountability Act
What's a patient's Reaction to illness?
Denial, anger, anxiety/fear, frustration, helplessness, dependency, grief, guilt, depression, and suspicion
What does PFC stand for?
Patient-Focused Care
What should staff members do to ensure a good patient environment?
Staff members should introduce themselves to patients and explain
what they will be doing for them
What happened in 1998 regarding the rights of patients?
The Consumer Bill of Rights and Responsibilities—also known as the
Patient’s Bill of Rights was adopted
What is the purpose of HIPPA?
HIPPA is designed to protect insurance coverage for workers and their families when changing or losing their jobs and to protect individuals medical records and other personal healthcare information
How should you treat elderly patients?
Memory loss may produce slower reactions to questions, directions, and decision-making.
Slow the rate at which give instructions, and communicate in a quiet environment
provide extra time for response
treat them as adults not children
What is Patient-Focused Care
All patients deserve to be treated with respect, dignity, and kindness.
What should patients be informed of?
Patients should be instructed to fill out admission or consent forms
What happened in 2004?
The Patient Care Partnership: Understanding Expectations,
Rights and Responsibilities
True or False: HIPPA is not just for hospitals; it also applies to any healthcare facility or organization.
True!
How would you approach pediatric patients?
Gaining trust will lead to a more cooperative patient
• Must be flexible and obtain images as the opportunity presents itself
• Consider having the parent hold the child when possible
• Try to distract the child with stickers and allow the parent to engage
the child by reading a book to them
What needs to be considered in Patient Focused care?
A patients age, cultural traditions, personal values, and life style
What should be respected at ALL times?
A patients privacy
What do patient rights include?
- Patients have the right to information about their health care.
- Patients may refuse care or tests.
- Sonographers may discuss matters related to patients with authorized hospital personnel only.
What are some rules to abide by when considering HIPPA?
- Be sure other patients do not overhear conversations.
- Remove patient identification from scans used for publication or presentation.
- Patients may request that students, medical personnel, or family members leave the room during the sonography examination
How to approach patients with Multicultural Backgrounds?
Health care professionals need access to resources such as
interpreters or written guides on how to translate health information
into languages other than English.
How can you ensure the best PCF?
Work as a team with other healthcare professionals to provide the best care,
TRUE or FALSE: A patient environment should be considered at all times?
TRUE
What do you do if you are uncomfortable with observers?
- Tell the patient if there is not enough space for extra people in the room.
- Let observers know their presence hinders your concentration.
- Offer to call the observers into the examination room for their own “viewing”
after the examination.