Opening The Medical Office
What should the receptionist do when a patient first come into the clinic
greet patient
When is a patient considered a new patient
If its been longer than 3 years since the last visit
Needles, scapels, or slides with culture contamination are examples of what type of waste
hazardous
Contaminated needles, blades, and glass must be placed in:
sharps containers
OSHA stands for
occupational safety and health adminstration
If the receptionist is on the phone when a patient arrives in the office, the receptionist should still ___________ the arrival of the patient with a smile or a nod.
acknowledge
This form is designed to record patient's personal and financial data
Registration
What should the temperature in the office be adjusted to
68 and 72 degree fahrenheit
This office regulates the saftey and health conditions in the medical office
OSHA
When the office close the answering machine should be
turned off
When should registeration forms be filed
after the patient's visit is completed
What type of form is mailed, emailed, or fax to a patient to complete prior to their visit to the office to prevent in-office work
preregistration form
Waste is deposited where
biohazard container
Gloves, surgical caps, shoes, mask are all examples of:
personal protection equipment (PPE)
by type of burning material
What should be activated if the receptionist need to walk away from work station
computer screen saver
What rule addresses theft of a patient's identity and medical records
Red Flags Rule
At the end of the day, shared toys in the waiting room should be:
clean/disinfect/sterize
The "A" in RACER stands for
ALARM
Each year, what kills more Americans than all natural disasters combined
fires
This involves rapidly shifting your focus from one task to another
multitasking
When should a medical history form be completed
upon checking in a new patient
When coming into infectious waste in the reception area, you should use
universal precautions
a life-threatening pathogen that is transmitted through exposure to blood or infectious body fluids and tissues
Hepatitis B
Working at a computer in one position for hours and performing the same movements over and over can cause what type of injury
repetitive stress injuries