Management Functions
Types of Plans
Management Structure and Decision Making
Managerial Skills
Test Your Knowledge
100

This management function involves determining the organization’s objectives and deciding how to accomplish them.

What is planning?

100

These plans are designed to implement the activities and objectives specified in the strategic plan and usually cover a period of one year or less.

What are tactical plans?

100

These managers spend most of their time planning and make the organization’s strategic decisions.

Who are top managers?

100

This skill involves the ability to identify relevant issues and think logically to solve problems.

What are analytical skills?

100

Sarah is responsible for acquiring suppliers to ensure products are made available to customers. This activity is part of which management function?

What is organizing?

200

This type of plan establishes long-range objectives and overall strategy for the organization.

What is a strategic plan?

200

These plans are very short-term and specify actions for specific individuals or groups.

What are operational plans?

200

These managers are responsible for implementing the general guidelines established by top management.

Who are middle managers?

200

This skill is the ability to influence employees to work toward organizational goals.

What is leadership?

200

During a crisis such as an earthquake, a company activates its disaster recovery plan. This is an example of which type of planning.

What is contingency planning?

300

This management function involves motivating and leading employees to achieve organizational objectives.

What is directing?

300

This type of planning deals with potential disasters such as product tampering or computer viruses.

What Crisis Management or Contingency Planning?

300

These managers supervise workers and the day-to-day operations of the organization.

Who are first-line managers?

300

This skill involves the ability to think in abstract terms and see how parts fit together to form a whole.

What are conceptual skills?

300

John is a manager who spends most of his time directing and controlling the day-to-day operations of his team. What level of management does John represent?

Who are first-line managers?

400

This management function involves evaluating and correcting activities to keep the organization on course.

What is controlling?

400

These plans establish long-range objectives and overall strategy for the organization, often covering periods ranging from two to ten years or even longer.

What are strategic plans?

400

In this type of organization, authority is concentrated at the top with little decision-making delegated to lower levels.

What is a centralized organization?

400

This skill involves dealing with people both inside and outside of the organization.

What are human relations skills?

400

A company’s mission statement is a declaration of its fundamental purpose and basic philosophy. This statement is part of which management function?

What is planning?

500

This management function involves structuring resources and activities to accomplish objectives efficiently and effectively.

What is organizing?

500

The four types of Management Functions

What is Planning, Organizing, Directing, and Controlling.

500

In this type of organization, decision-making authority is delegated as far down the chain of command as possible.

What is a decentralized organization?

500

This skill is the specialized knowledge and training needed to perform a job.

What is technical expertise?

500

 This term refers to the overall impact of shared beliefs and values on both organizational performance and member satisfaction.

What is organizational culture?