The four main functions of the management process include planning, organizing, leading and _____?
Controlling
Which SWOT category would include things like poor customer service or low product quality?
Weaknesses
Autocratic, democratic and free-rein are all types of ____________ styles?
Leadership
Comparing one’s own company to the products, processes, or management practices of another for the purpose of improving quality is typical of _________:
benchmarking
Conceptual skills, the ability to analyze and solve complex problems that may involve different parts of an organization, are important for ____ managers:
Top
A ___________ enables you to take your business concept beyond the idea stage. It does not, however, get the work done.
Plan
What 4 areas of an organization does a SWOT analysis focus on?
Strengths
Weaknesses
Opportunities
Threats
Juan frequently identifies new and challenging opportunities for his subordinates. He can be described as practicing this style of leadership:
Transformational
Accomplishing goals using the fewest resources possible is known as?
efficiency
Michael Dell is the CEO of Dell, a large computer manufacturer. He started the company himself, building and selling computers during college. Although he does not frequently use these skills now, it is likely that he has good ____ skills.
Technical
It's critical to be a leader who can _________ your people to do well.
motivate
__________ are major accomplishments that the company would like to achieve, while objectives are shorter-term performance targets.
Goals
Provide employees with challenging opportunities, Mentor and develop subordinates, and Encourage people to approach problems from new perspectives are examples of this type of leadership?
Transformational
Accomplishing goals as accurately as possible?
effectiveness
A manager with ____ skills has the ability to deal effectively with people inside and outside the organization.
Interpersonal
______________ your operations is done by measuring the results and comparing them with the results that you laid out in your plan.
controlling
The phrase: "To bring inspiration and innovation to every athlete in the world" is Nike's __________ statement
Mission
Sawyer discovered problems in coordinating the work flow going from her department to marketing. To solve the problem, she identified some situations that needed correction and asked employees to submit their suggestions for improvement. After their suggestions were summarized, the employees selected one for implementation. Next, a supervisor was given responsibility and authority to oversee implementation and to keep Sawyer informed. Sawyer's actions exhibit the ____ leadership style.
Democratic
Benchmarking could be considered as a __________ kind of control activity.
specialized
Donald's lack of effective writing skills and his challenges in speaking to groups of people is causing stress in his job. He is becoming very aware that he needs to improve his ___ skills.
Communication
To get work done you have to_______________ things effectively.
organize
The tactical plan is then broken down into various components that provide detailed action steps to be taken by individuals or groups to implement is called an ___________ plan.
Operational
Because he identifies mistakes in others and disciplines employees for poor performance, some leadership experts might qualify President Donald Trump as a ________ leader.
Transactional
Rather than controlling a particular aspect of performance (say, defects for a specific product), benchmarking aims to improve a firm’s ___________ performance?
overall
Decision making, time management and communication are 3 skills need by __________ level(s) of management
All