Functions
Strategic Planning
Leading
Benchmarking
Skills
100

The four main functions of the management process include planning, organizing, leading and _____?


  • Controlling 

100

Which SWOT category would include things like poor customer service or low product quality?



Weaknesses

100

Autocratic, democratic and free-rein are all types of ____________ styles?

Leadership 

100

Comparing one’s own company to the products, processes, or management practices of another for the purpose of improving quality is typical of _________:



benchmarking

100

Conceptual skills, the ability to analyze and solve complex problems that may involve different parts of an organization, are important for ____ managers:

Top 

200

A ___________ enables you to take your business concept beyond the idea stage. It does not, however, get the work done.

Plan

200

What 4 areas of an organization does a SWOT analysis focus on?

Strengths

Weaknesses

Opportunities 

Threats

200

Juan frequently identifies new and challenging opportunities for his subordinates. He can be described as practicing this style of leadership:

 Transformational

200

Accomplishing goals using the fewest resources possible is known as?

efficiency

200

Michael Dell is the CEO of Dell, a large computer manufacturer. He started the company himself, building and selling computers during college. Although he does not frequently use these skills now, it is likely that he has good ____ skills.

Technical

300

It's critical to be a leader who can _________ your people to do well.

motivate

300

__________ are major accomplishments that the company would like to achieve, while objectives are shorter-term performance targets.



Goals

300

Provide employees with challenging opportunities, Mentor and develop subordinates, and Encourage people to approach problems from new perspectives are examples of this type of leadership?

Transformational

300

Accomplishing goals as accurately as possible?

effectiveness

300

A manager with ____ skills has the ability to deal effectively with people inside and outside the organization. 



Interpersonal

400

______________ your operations is done by measuring the results and comparing them with the results that you laid out in your plan.

 

controlling

400

The phrase: "To bring inspiration and innovation to every athlete in the world" is Nike's __________ statement

Mission 

400

Sawyer discovered problems in coordinating the work flow going from her department to marketing. To solve the problem, she identified some situations that needed correction and asked employees to submit their suggestions for improvement. After their suggestions were summarized, the employees selected one for implementation. Next, a supervisor was given responsibility and authority to oversee implementation and to keep Sawyer informed. Sawyer's actions exhibit the ____ leadership style.



Democratic

400

Benchmarking could be considered as a __________ kind of control activity. 

 specialized

400

Donald's lack of effective writing skills and his challenges in speaking to groups of people is causing stress in his job. He is becoming very aware that he needs to improve his ___ skills.

Communication

500

To get work done you have to_______________ things effectively. 

organize

500

The tactical plan is then broken down into various components that provide detailed action steps to be taken by individuals or groups to implement is called an ___________ plan.

Operational 

500

Because he identifies mistakes in others and disciplines employees for poor performance, some leadership experts might qualify President Donald Trump as a ________ leader.

Transactional 

500

Rather than controlling a particular aspect of performance (say, defects for a specific product), benchmarking aims to improve a firm’s ___________ performance?

 overall 

500

Decision making, time management and communication are 3 skills need by __________ level(s) of management

All