Starting the Conversation
Cultural, Social, Psychological Influences
Segments and Targeting Audiences
Profiling Markets and target Audiences
Disneyland
100

Connecting with your customers' priorities and values is the start of 

Successful branding 

100

The boundaries that each culture establishes for proper behavior are 

Norms

100

Dividing the market into groups of people who have similar characteristics in key product-related areas is 

Segmenting 

100

Descriptions of the target audience that read like a description of someone you know are 

Profiles

100

What three Disney Good Neighbor hotels are close to each other and are next to the  Anaheim Convention Center?

Mariott, Hilton, Sheraton Park Hotel 

200

The information search is what step in the decision-making process. 

Step 2 

200

The position you and your family occupy within your society is called 

Social class

200

Which segmentation divides people into groups based on the level of product and brand usage?

Behavior segmentation

200

The most important demographic characteristics used by Marcom planners is 

Age

200

Hungry Bear Restaurant  is located in 

Critter Country 

300

decisions are almost always high-involvement and are usually made by committees are known as what kind of marketing? 

Business-to-business (B2B)

300

Commonly viewed as the "gap" between our expectations of a product and our actual experience is known as 

Satisfaction dissonance

300

A targeting practice that has emerged from political campaigning is called 

Microtargeting 

300

a practice used by online marketers who track customer's activities sites visited and products bought to predict consumer interest in a product is known as

Behavior targeting 

300

Indiana Jone's least favorite animal is

Snakes