Effective Business Organization
Organizational Structure
Levels of Management
Five Functions of Management
Leadership and Teams
100

Something to be achieved in a specified period of time.

What is a goal?

100

Identifies the hierarchy of the employees within the business.

What is organizational structure?

100

The process of controlling and making descions about a buisness.

What is management?

100

The process of setting goals and deciding how to accomplish them.

What is planning?

100

The ability to influence others to reach a goal.

What is leadership?

200

A reminder of what the company aims to accomplish.

What is a mission statement?

200

Shows how each employee position within the company interacts with others in the chain of command.

What is an organizational chart?

200

Top management, middle management, first-line management.

What are the 3 levels of management?

200

Management that includes all the activities necessary to operate a business.

What is business management?

200

The process of recognizing and resolving team disputes in a balanced and effective way.

What is conflict management?

300

Clear vision, organized business structure, accountability for all, defined employee rates, established chain of command.

What are the five effective business principles?

300

The authority structure in a company from the highest to the lowest levels.

What is chain of command?

300

Management that consists of a companys board of directors, president, and other high-ranking managers.

What is top management?

300

A plan created for long term goals.

What is a strategic plan?

300

Autocratic, democratic, laissez-faire.

What are 3 common leadership styles?

400

Policy and procedure

What creates consistency?

400

Centralized organization, decentralized organization, departmentalization.

What are the divisions of authority?

400

Management that consists of a companys division managers and department heads.

What is middle management?

400

Controlling, planning, leading, organizing, staffing.

What are the five functions of management?

400

Passive behavior, aggressive behavior, assertive behavior.

What are different conflicts within a team?

500

Takes more than a year to reach.

What is a long-term goal?

500

Responsibilites and authority are dived among areas or departments.

What is departmentalization?

500

Management that coordinates and supervises the activities and duties of employees.

What is first-line management?

500

A plan designed to reach day-to-day goals.

What is a operational plan?

500

Verball skills, compromise, collaboration, listening skills, nonverbal skills, critical-thinking skills.

What are important interpersonal skills?

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