Nonverbal Communication
This type of communication conveys meaning beyond words
Nonverbal Communication
The face is important in nonverbal communication because it expresses emotions clearly and quickly
Expressing emotions
A word barrier where two people assign different meanings to the same word
Bypassing
This listener is most comfortable listening to others feelings and emotions
relational listening
This seat position typically signals leadership or authority
Head of the table
These help reinforce verbal messages, such as gestures and tone
Gestures and visual cues
Smiles, frowns, and raised eyebrows are examples of these
Facial expressions
Treating one statement as universally true is known as this
Allness
This listener focuses on facts and withholds judgment before reaching conclusions
analytical listening
Sitting here maximizes eye contact and control over group interaction
Middle seats
Nonverbal communication helps build this between people
Trust
These brief expressions can reveal emotions someone is trying to hide
Microexpressions
Mistaking a conclusion as if it were something actually observed
fact-inference confusion
This listener is skilled at evaluating information and spotting inconsistencies
critical listening
These seats often contribute less and are less central to discussion
Corner seats
These cues regulate interaction, such as nodding to encourage someone to continue
Regulators
Widened eyes can help others interpret these
emotions or reactions
Nonverbal gestures that stand for a specific meaning agreed upon by a group
Emblems
This listener wants to get things done and prefers well-organized information
Task listening
Seating arrangements can communicate this without saying a word
Power or authority
These reveal inconsistencies between what someone says and what they feel
Inconsistencies between words and feelings
The face is a key tool for understanding these in group members' responses
Emotions or intent
Changes in tone, pitch, volume, and rate that affect how a message is perceived
Vocal cues
This listening style is best suited for emotional support situations
relational listening
Where you sit at a table can influence this in a group
Group interaction or communication dynamics