System Safeguard
which of the following supports the need for backup process?
A. Technology Upgrades
B. Number of Patients
C. Employee uniforms
D. Office decorations
A. Technology Upgrades
Which of the following would be purchased with petty cash?
A. Lunch for staff of 30
B. Posterboard
C. medical office furniture
D. Expensive medical machine
B. Posterboard
What is the very first communication task an assistant does when opening the office in the morning?
A. Schedule staff vacations
B. Turn off the answering machine/ Review messages
C. File insurance claims
D. Order medical supplies
Turn off the answering machine / Review messages
What medical supply is used to cover and protect a wound?
A. Gauze tape
B. Stethoscope
C. Tourniquet
D. Tounge depressor
A. Gauze tape
What should be used when corresponding with the billing department regarding a medical service provided?
A. Memorandum
B. Electronic Message
C. DEA number
D. NPI number
B. Electronic Message
Unique credentials must each employee use to access the medical office computer network?
A. Medical record number
B. Insurance member ID
C. Username and password
D. Patient Account number
C. Username and Password
Which of the following would be included in the end of the day financial reconciliation?
A. Weekly expenses
B. Upgrading patient medical history
C. Ordering new office furniture
D. Copayments
B. Copayments
Which of the following names should a patient named Jamie Cloust be referred to in a letter?
A. Mr. Cloust
B. Jamie Cloust
C. J.C
D. Cloust, Jamie
B. Jamie Cloust
Disposable item placed over examination table to maintain cleaniness
A. Gauze pads
B. adhesive tape
C. cotton swab
D. Exam table paper
D. Exam table paper
The process of requesting payment from an insurance company
A. Prior Authorization
B. Claims submission
C. Patient Registration
D. Insurance verification
B. Claims submission
Computer virus looks like a safe, legitimate program but actually steals or damages patient data?
A. Firewall
B. Trojan horse
C. Backup system
D. Antivirus software
B. Trojan Horse
Which of following would be uploaded to the patient medical record?
A. Inventory
B. End of day reconciliation
C Office supply order
D. Staff lunch menu
D
B. End of day reconciliation
term for checking the waiting room throughout the day to ensure they are clean and safe
A. Inventory check
B. Patient Intake
C. Environmental safety check
D. Financial reconciliation
C. Environmental safety check / Room maintenance
Which of the following is a medical supply?
A. Printer paper
B. Splints
C. medical billing form
D. appointment reminder cards
B. Splints
The amount a patient pay for covered healthcare services before their insurance begins paying
A. Coinsurance
B. Copayment
C. Premium
D. Deductible
D. Deductible
Security tool restricts unauthorized internet traffic from entering the clinic’s private computer network?
A. Firewall
B. Spreadsheet
C. Scanner
D. Password manager
A. firewall
Which financial log tracks all of the daily fees, payments, and adjustments made in the medical office?
A. Patient chart
B. appointment book
C. daily day sheet
D. inventory log
The daily day sheet or ledger
This task must be done to the office cash drawer before opening the doors to patients in the morning
A. Count the opening cash
B. Deposit the entire cash drawer
C. Complete paitent check out
D. Process insurance claims
A. Count the opening cash
What instruement is commonly used to examine a paitents ears?
A. Sphygmomanometer
B. Ophthalmoscope
C. Otoscope
D. Stethoscope
C. Otoscope
The percentage of a covered medical expense that a patient is responsible for paying after meeting their deductible
A. Premium
B. Copayment
C. Coinsurance
D. Deposit
C. Coinsurance
Who legally owns the physical or electronic health record containing a patient's medical information?
A. The paitent
B. The insurance company
C. The provider/ facility
D. Medical assistant
The provider/ facility
What is the name of the formal accounting process used at the end of the day to ensure cash drawer totals match the system's payment logs?
A. Accounts receivable
B. Insurance verification
C. Paitent Registration
D. Financial Reconciliation
D. Financial Reconciliation
What is the final administrative task completed at night to route after-hours patient emergencies to the on-call doctor?
A. Update patient insurance information
B. Reconcile the cash drawer
C. Activating answering service
D. Restock medical supplier
C. Activating answering service
What type of dressing is specifically designed to absorb/ wound drainage?
A. Absorbent dressing
B. Transparent film dressing
C. Occlusive dressing
D. Adhesive strip dressing
A. Absorbent dressing
A patients insurance pays $80 of a $100 covered service. How much is patients responsibility?
A.$180
B.$30
C.$15
D.$ 20
D. $20