Push V Pull
Kanban Chaos
Small Lots Big Impact
Respect for People
Lean in Services
100

This production system makes products based on forecasts and pushes them forward.

What is a push system?

100

This visual space on the floor limits how much inventory is allowed.

What is a kanban square?

100

A batch of units produced before switching products is called this.

What is a lot size?

100

In JIT, employees are treated as this rather than just labor

What are problem-solvers (or valuable contributors)?

100

In services, customers waiting in line are a form of this.

What is inventory (or work-in-process)?

200

This production system only produces when the next station signals demand.

What is a pull system?

200

This type of kanban acts like a fuel light in your car.

What is a signal kanban?

200

The time required to switch a machine from one product to another.

What is setup time?

200

Small groups of employees who meet to solve process issues.

What are quality circles?

200

The total time required to complete a service from start to finish.

What is cycle time?

300

This is the biggest risk of push production.

What is overproduction (or excess inventory)?

300

This variable protects against uncertainty in the kanban formula.

What is safety stock?

300

Preparation done while the machine is still running.

What is external setup?

300

Management style where decisions are made by consensus.

What is bottom-round management

300

Cross-trained employees in services are called this type of workers.

What are multifunction workers?

400

In a pull system, production begins with this.

What is customer demand?

400

This visual space on the floor limits how much inventory is allowed

What is a kanban square?

400

Preparation that requires the machine to be stopped.

What is internal setup?

400

In JIT, managers act as this instead of commanders.

What are coaches or facilitators?

400

Balancing appointments throughout the day supports this lean principle.

What is uniform loading?

500

This effect describes how demand variability increases as you move up the supply chain.

What is the bullwhip effect?

500

Reducing the number of these reduces inventory in the system.

What are kanban cards (or containers)?

500

The ultimate lean goal for lot sizes.

What is single-unit flow?

500

This philosophy extends respect beyond employees to suppliers.

What is long-term supplier partnership?

500

JIT in services primarily reduces this experience for customers.

What is waiting time?