Management Functions
Leadership Skills
Ethical Management
Management Levels
100

This management function involves analyzing information and setting goals

 What is Planning?

100

This skill involves understanding how people interact with each other

 What is Human Relations?

100

A key characteristic of ethical behavior that means following company policies

What is Consistency with Company Policies?

100

The top-level manager responsible for final business decisions

Who is the CEO?

200

The process of finding and arranging work and resources

 What is Organizing?

200

 A way to develop leadership by working closely with an experienced professional

 What is Working with a Mentor?

200

The infamous energy company that collapsed due to fraudulent accounting

 What is Enron?

200

First-level managers responsible for day-to-day work of small groups

 Who are Supervisors?

300

Responsible for hiring, training, and compensating employees

What is Staffing?

300

The ability to motivate individuals and groups to accomplish important goals

 What is Leadership?

300

two key components that define ethical behavior

What are Individual Actions and Their Results?

300

Specialists managing specific parts of a company's operations

 Who are Middle Managers?

400

 Determining if a business is meeting its planned goals

 What is Controlling?

400

Four different types of personal influence in an organization

 What are Position, Reward, Expert, and Identity Influence?

400

Ways leaders can increase ethical behavior in an organization

 What are Creating a Mission Statement, Defining Core Values, and Modeling Ethical Behavior?

400

Three distinct levels of management in an organization

What are Executives, Middle Managers, and Supervisors?