Maintaing professional boundaries
Relationships
Conflicts of interest
Scenarios
Bonus
100

_____ is an act of a professional that departs from usual norms or expectations in a professional-client relationship.

Boundary Crossing

100

This is an example of ______; a social worker hires a client to paint their house.

Dual relationship 

100

______ is a situation in which a social worker or other person in a position of trust is percieved to have contradtictory or competing obligations often as a result of dual or multiple relationships.

Conflicts of interest

100

You are the only social worker providing services in a rural area. Is it appropriate for you to provide counselling to your neighbour? 

Yes, this is a justifiable dual relationship because you are the only provider of the service. 

100

Who is primarily responsible for ensuring a social worker's supervisor or supervisee maintains appropriate boundaries between them?

A supervisor 

200

_____ is a professional act that deviates from the normal expectations of a professional client relationship. 

Boundary Violations 

200

_____ is a relationship based on trust in which professionals with power or control over others have special ethical obligations or higher standards of care in order to respect their positions of trust.

Fiduciary 

200

Conflicts of interest present us with...

Competing motivations, obligations, or concerns that may hamper our ability to act in our client’s best interests.

200

You are providing services to a family in a child welfare case, and the grandmother is concerned about what is going on and calls you to ask what is happening in the family. The client has advised you that they have no relationship with their mother (the child(ren )'s grandmother). What do you do?

Explain to the grandmother that you have a professional obligation to your client, and that this information is confidential and not to be shared with her at this time. 

200

Staying within their prescribed roles as social workers is an example of _____.

Maintaining professional boundaries

300

Which term defines creating boundaries on touch, such as hugging, not being prompted in your practice?

Physical boundaries 

300

Social workers should avoid dual relationships when...

There is a risk of exploitation or harm to the client

300

Social workers should avoid conflicts of interest when...

It interferes with the exercise of professional discretion and impartial judgment.

300

A client tries to add you as a friend on Facebook. What do you do?

Decline the request and discuss with the client in your next session about professional boundaries and how policy prevents you from having them on social media. 

300

______ defines what types of roles and behaviours are appropriate and inappropriate within a particular relationship.

Professional boundaries

400

Which term best describes the following: Prohibition against sexual relations. 

Sexual boundaries

400

When does a dual relationship arise?

When there are two or more relationships with a client, like a friend, family member, or co-worker.

400

Avoiding conflicts of interest particuarly where they may inhibit professional discretion and impartial judgment is from what code of ethics?

CASW

400

A client emails you at 12 pm on a Saturday (your day off) requesting a ride to the grocery store. What do you do?

Wait until your shift starts on Monday to reply, responding and reiterating the boundaries of only answering messages during your work hours. Consider putting the on-call worker's number in your automated email responses when you're unavailable. 

400

_______ is a situation in which there is no single clear or right way of responding to an ethical issue.

Grey areas

500

_____ best describes allowing the client to have control over what they share and what they are comfortable sharing by letting them set boundaries. Establishing an environment for anxiety-free open discussions.

Psychological boundaries

500

In some situations, you might have an appropriate justification for the dual relationship—for instance, you may be the only practitioner available to provide services. This would be an example of a ____ dual relationship.

Justifiable

500

When does a conflict of interest arise?

When we have two or more types of relationships with a client that cause conflicting ethical or moral obligations.

500

A client tries to set you up with their sibling during a home visit. What do you do?

Explain professional boundaries and how this type of relationship would be inappropriate and a boundary crossing. 

500

_______ does not prohibit us from posting personal information online; still, it does encourage us to use professional judgment about whether and how to post personal information online.

The CASW code