Communication Basics
What is a networked world?
A globally interconnected enviornment.
When should you use email?
For formal, detailed, and documented communication
What is netiquette?
Online etiquette
How should you start a professional email?
"Dear [Name], I hope you're doing well..."
What are the three types of communication channels?
Email, Instant Messaging, Video Calls
Why might video calls be better than emails?
They allow face-to-face interaction for discussions and collaboration
Use ALL CAPS, rely on slang or abbreviations, send vague or long messages, assume everyone interprets tone the same way
What’s wrong with this message: “Hey, send me that thing ASAP. Thx.”
It is unclear, and ineffective: no subject, vague, too informal, lacks greeting.
What are two roles of digital tools in communication today?
Instant Communication, Increased Accessibility, Real Time Collaboration, Multimedia Communication
What are two cons of instant messaging?
Can be distracting, informal tone might be unprofessional.
What is one way to tailor communication for different audiences?
Adjust tone and formality based on the platform and recipient
What are two key elements of a professional LinkedIn message?
Formal tone, engaging message, business-like.