Consumer advocacy, financial services, customer service, and buying all fall into this category
What are careers in consumer services?
This is a type of shopping that utilizes the internet and virtual stores to make purchases.
What is online shopping?
This involves using the internet to access banking services
What is electronic banking?
A _________ is a written guarantee from the manufacturer that a product is in good condition.
What is a warranty?
goods and services requiring payment
what are expenses?
taking care of customers needs
What is customer service?
People who purchase goods and services
What are consumers?
a written financial plan to manage income, expenses, and savings
What is a budget?
A common way to save money is to open a savings account that earns ________.
What is interest?
electronic payment from employer's account to the employees bank account
what is direct deposit?
The least amount of education typically required for consumer service careers
What is college?
This type of purchasing involves buying products that benefit environmental, social, or human health
What is sustainable purchasing?
Opposite of discretionary expenses, these expenses do not vary from one time period to another. This includes bills such as rent/mortgage and car payments.
What are fixed expenses?
____________ involves putting money into something to gain financial return.
what is interest
when a product can break down or decompose naturally without harming the environment
What is biodegradable?
the career that out guest speaker, Leah Gutierrez, is in
what is financial advising?
To enforce basic rights, consumers have these to uphold. Some examples are using products properly, utilizing information, and making careful choices.
What are consumer responsibilities?
The ability to borrow money or access goods or services with the understanding that you'll pay later
What is credit?
The _____________ is a national nongovernment organization that can act to help wronged customers.
What is the better business bureau?
involves looking at different makes and models of a product at various stores
what is comparison shopping?
Human services workers who provide information and resources for consumers and the public in general
This can be useful to help inform consumers about products and services, however consumers must also be aware that the product is not always good for them
What are advertisements?
This type of credit is often repaid with interest in equal, regular payments and typically used for larger purchases such as a car or home
What is installment credit?
While __________ shopping, one should look at price, quality, and color of goods and products.
What is comparison?
The action of speaking up for and representing oneself
What is self-advocacy?