Services
An economy that devotes more effort to the production of services than to the production of goods.
What is a service economy.
Compared with manufacturers, these firms often listen more carefully to customers and respond more quickly to the market’s changing needs.
What are service firms.
Using human resources - the most important resource used in the production of services creates this.
What is labor intensive.
Dtermining who the customer is and what needs the customer has is what part of planning for service?
What is the first step.