Later sessions
What is the purpose of later sessions?
The purpose is to measure progress and do additional goal-formulation or to open and sustain a dialogue around what's better for the client. p.147
How do we begin later sessions? What do we ask the client?
What's better?
Once an exception has been identified what is your role as an interviewer?
to explore it in detail p.149
What is the purpose of scaling?
to find out the client’s current level of confidence and progress p.156
What does SOLER stand for?
Sit up, open posture, lean forward, eye contact, relax
The purpose of the interviewer is to engage the client in a search for --- that have occurred since the last meeting.
exceptions p.147
What is the reason we ask "What's better?" instead of asking if the client if they followed through with the suggestion?
p. 148 to avoid awkward situations and we do not view our suggestions as solutions to clients' problems
How do we explore the exception?
Hint: it is an acronym.
EARS p.149
Moving up the scale in small increments allows us to encourage the client to do what?
It encourages the client to work toward smaller, more realistic goals. 158
What are the 2 types of interviewing listed in the book? Which one are we learning?
problem-solving and solution-building p.xvii aka the preface
What does goal-formulation work include?
It includes determining what the next steps are for the client and thinking more about what will be different in the client's life for the client to feel ready to terminate services. p.148
What is the most fundamental reason for asking, "What's better?" in later sessions?
It reflects the conviction that solutions are primarily built from the perception of exceptions. p.148
What does EARS stand for?
Eliciting the exception, Amplifying the exception, Reinforcing the successes and strengths the exception represents, start the process again p.149
What kind of questions do we ask to invite the client to work at goals?
relationship questions p. 159
What is an example of a coping question?
What has been helpful that go you through so far? Have you been in this situation before? P. 404
What are the stages of solution-building in later sessions according to the protocol in the appendix?
p. 392-393 What's better? Doing more, if nothing is better, scaling process, compliments, bridge, suggestion, next time
When a client is unsure or thinks that things have gotten worse what is a usefel technique to try and identify an exception?
A useful technique is to ask the client to think about whether particular days went better than others. p.149
What is one kind of questions can you use to sustain solution talk?
relationship questions p. 155
True or False. Using EARS we help the client to arrive at their own conclusions by helping them assess their own strengths.
true p.161
Where in the textbook can you find examples and tips for solution-building tools?
Appendix starting on p.379
What is the purpose of the break in a session?
The break is to allow time for the interviewer to identify the bottom line, compliments, bridge, and suggestion(s). p.164
When a client experiences setbacks, relapses, and times when nothing is better what should we do as the interviewer?
listen to the client and accept and normalize their disappointment. P.177
What is the purpose of giving feedback to a client?
It is the conclusion of the session and it draws attention to client competencies. p. 177