Netiquette Rules
Memos
Elements of a Business Letter
Ethos, Pathos, and Logos
Resume
100

Remember the ____ on the other side of the electronic communication.

human

100

A memo or memorandum, meaning __________.

reminder

100

This is your address where someone could send a reply.

Return Address

100

___ refers to credibility

Ethos

100

A résumé is a document that summarizes: this one is your schooling

education,

200

Respect other people’s _____ and bandwidth.

time
200

Informal communication network within an organization

grapevine

200

If you have a list of points, a series of facts, or a number of questions, they belong in the ____ of your letter.

body

200

_____to passion and enthusiasm,

Pathos

200

A résumé is a document that summarizes: this one is what you are good at

 skills

300

Share ____ knowledge.

expert

300

The _____  is normally declared in the subject line and should be clear and concise.

subject

300

“Sincerely” or “Cordially” are standard business closing statements. (“Love,” “Yours Truly,” and “BFF” are examples of this

Closing

300

____ to logic or reason.

Logos

300

A résumé is a document that summarizes where you have worked

employment history

400

Don’t abuse your ____.

power

400

Memos are a place for just the ____

facts

400

Just like an e-mail with an ____, the letter sometimes has additional documents that are delivered with it.

attachment

400

All three elements are integral parts of your business proposal that require your

attention

400

A résumé is a document that summarizes your education and what you done

experiences

500

Keep _____ wars under control.

flame

500

Avoid _____

subjectivity.

500

A formal business letter normally includes a _____or contact information for the organization

logo

500

You have to show why the claims you make are true, relevant, and support your central assertion that your product or service is right for this _____

client

500

Your resume should always be

up to date