People
Who is the Chief financial officer at Division Plastics that offered Angelique Ward her job?
Who is Lauren McGee?
What was Angelique's previous role?
What is head of accounts payable?
What are some strengths from the feedback?
What are they hardworking or what are they are experts?
What was the culture like when Bill was in charge?
What is no communication or what is culture of blame & fear? What is only communication with Bill?
What is considered a failure in intervention?
What is:
1. Wrong problem
2. Wrong intervention
3. Unclear or overambitious goals
4. Implementing an event rather than a program
5. Not enough time was devoted to change
6. Poor design
7. Unskilled change agent
8. Ownership not transferred to client
9. Resistance to change
10. Lack of readiness for change
Who was Bill Butler?
How long is Angelique's professional career?
What is 20 years?
What are some improvement from the feedback?
What is collaboration? Or what is communication?
Who got fired under Bill's superivision?
Who is Scott?
What is a consequence of behavior in failed interventions?
What is increased defensive behavior?
Which character are you playing in this case study?
Who is Cody Schaeffer?
What was Kelsey assigned to do?
What is to create a single document with all the departments budgets?
What feedback was received for organizational culture?
What is a missing a sense of community?
What changed after Scott left?
What is to follow Bill? Or what is to cover ourselves/find fault in other coworkers/protective mechanism?
What are a few things to take into consideration when selecting the right intervention?
What is:
1. Match the intervention to the data and diagnosis
2. Consider client readiness for change
3. Decide where to intervene first
4. Consider depth of intervention
5. Consider sequence of intervention activities
Who broke the silence after Angelique assigned Kelsey a task?
Who is Valeria?
Who asked to send their file separately to Angelique?
Who is Tyler?
What are some expectations that the team has for Angelique?
What are her goals? What are her visions? What is the structure change?
What is the change agent's role intervention?
What is to:
1. Facilitate
3. Diagnostics
4. Architecture
5. Mobilizing
Who is Gabriel and Paige?
What did Cody do to collect data?
What is conduct interviews?
What style of feedback questions did the team have?
What is her communication? or What is her problem solving style?