Chapter 9
A _____ is a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources directly.
simple matrix
_____ is a method of subdividing work and workers into separate organizational units that take responsibility for completing particular tasks.
Departmentalization
Social loafing occurs when:
team members withhold their efforts and fail to perform their share of the work.
_____ is the degree to which workers in a team have the discretion, freedom, and independence to decide how and when to accomplish their jobs.
Autonomy
What are the four functions of management?
Planning, Organizing, Leading, Controlling.
_____ is a hybrid organizational structure in which two or more forms of departmentalization are used together.
Matrix departmentalization
In the context of organizational structure, _____ is defined as the right to give commands, take action, and make decisions to achieve organizational objectives.
authority
A(n) _____ is created to complete specific, one-time tasks within a limited time.
project team
For most teams, the right size is somewhere between _____ members.
6-9
What is Kelsey's daughters name?
Victoria
An organization's _____ is defined as the vertical line of authority that clarifies who reports to whom throughout the organization.
chain of command
_____ is a management principle which means that workers should report to just one boss.
Unity of command
_____ is the stage of team development when team members jockey for position and try to establish a favorable role for themselves on the team.
Storming
What happens in the norming stage of team development?
begin to settle into their roles as team members.
Who is the President of Davenport University?
Dr. Pappas
_____ is the location of most authority at the upper levels of an organization.
Centralization of authority
The _____ is an approach to job redesign that seeks to formulate jobs in ways that motivate workers and lead to positive work outcomes.
job characteristics model
_____ means giving teams the ability to change organizational designs, policies, and practices if doing so helps them meet their stretch goals.
Structural accommodation
_____ means that teams no longer have to go through the frustratingly slow process of multilevel reviews and sign-offs to get management approval before making changes.
Bureaucratic immunity
What famous golfer was in a car accident yesterday?
Tiger Woods
In the context of job design, _____ allows companies to retain the economic benefits of specialized work because employees simply switch from one specialized job to another .
Job Rotation
In the context of the job characteristics model, _____ is motivation that comes from the job itself rather than from outside rewards such as a raise or praise from the boss.
Internal Motivation
_____ represents the variances or differences in ability, experience, personality, or any other factor on a team.
Team diversity
In the context of team compensation and recognition, _____ encourage employees to acquire the abilities that they will need to perform multiple jobs within a team and to share knowledge with others within their work groups.
skill-based pay programs
North Korea and Cuba