HRM Basics
Which department is responsible for hiring, training, and managing employees?
A. Human Resources
B. Accounting
C. Marketing
D. Operations
D. Operations
What is the process of searching for qualified applicants called?
A. Hiring
B. Recruiting
C. Job placement
D. Candidate matching
B. Recruiting
What is a fixed yearly payment paid to an employee?
A. Wage
B. Commission
C. Salary
D. Incentive
C. Salary
What term describes the shared values and beliefs of an organization?
A. Workplace rules
B. Corporate culture
C. Business strategy
D. Company policy
B. Corporate culture
Which theory suggests workplace conditions affect employee satisfaction?
A. Herzberg’s Motivation-Hygiene Theory
B. Supply and Demand Theory
C. Job Rotation Theory
D. Incentive Theory
A. Herzberg’s Motivation-Hygiene Theory
What term means treating employees fairly regardless of race, gender, or age?
A. Diversity policy
B. Equal opportunity
C. Employee equality
D. Workplace fairness
B. Equal opportunity
What is the process of identifying job duties and requirements called?
A. Job analysis
B. Job screening
C. Workforce planning
D. Job mapping
A. Job analysis
Which step involves reviewing applications and resumes?
A. Screening
B. Interviewing
C. Orientation
D. Training
A. Screening
What type of pay is based on the number of hours worked?
A. Salary
B. Wage
C. Commission
D. Bonus
B. Wage
Which term refers to the conditions, policies, and behaviors in a workplace?
A. Work environment
B. Job structure
C. Business climate
D. Work system
A. Work environment
What type of reward encourages employees to work harder?
A. Benefits
B. Incentives
C. Policies
D. Evaluations
B. Incentives
What term describes a workplace made up of people from different backgrounds?
A. Equal opportunity
B. Workplace diversity
C. Workforce balance
D. Employee inclusion
B. Workplace diversity
What document outlines the duties and expectations of a job?
A. Job application
B. Resume
C. Job description
D. Work agreement
C. Job description
What meeting allows employers to learn about a candidate's skills and experience?
A. Job trial
B. Reference meeting
C. Interview
D. Work evaluation
C. Interview
What type of compensation is based on employee performance?
A. Wage
B. Benefit
C. Salary
D. Incentive
D. Incentive
What strategy allows employees to work from home using technology?
A. Job sharing
B. Flextime
C. Telecommuting
D. Remote supervision
C. Telecommuting
What process measures how effective an employee is at their job?
A. Performance appraisal
B. Job training
C. Workforce review
D. Employee feedback
A. Performance appraisal
What policy protects employees from unfair treatment in the workplace?
A. Labor protection policy
B. Anti-discrimination policy
C. Workplace safety policy
D. Equal employment rule
B. Anti-discrimination policy
Which HR function focuses on improving employee skills and knowledge?
A. Recruiting
B. Screening
C. Job placement
D. Training and development
D. Training and development
What is it called when employers contact previous employers to verify a candidate?
A. Job verification
B. Reference check
C. Background discussion
D. Screening review
B. Reference check
What pay system rewards employees based on how many items they produce?
A. Piecework
B. Commission
C. Hourly pay
D. Salary
A. Piecework
Which schedule allows employees to choose flexible work hours?
A. Job rotation
B. Work balancing
C. Flexible staffing
D. Flextime
D. Flextime
What management strategy helps employees balance work and personal life?
A. Time management
B. Job rotation
C. Work-life balance
D. Productivity planning
C. Work-life balance
What term describes reducing the number of employees to cut costs?
A. Downsizing
B. Workforce rotation
C. Job restructuring
D. Work reduction
A. Downsizing
What is the formal process of evaluating employee job performance?
A. Performance appraisal
B. Job rotation
C. Employee feedback
D. Job assessment
A. Performance appraisal
What is the final step when an employer officially offers a candidate a job?
A. Hiring
B. Job confirmation
C. Job acceptance
D. Recruitment closing
A. Hiring
What are non-cash rewards like health insurance or retirement plans called?
A. Incentives
B. Bonuses
C. Benefits
D. Compensation
C. Benefits
What policy allows two employees to share the duties of one job?
A. Job splitting
B. Workforce pairing
C. Job sharing
D. Dual scheduling
C. Job sharing
What can happen to employee morale when a company downsizes?
A. It always increases
B. It may decrease
C. It stays the same
D. It doubles
B. It may decrease
What is the training phase where new employees learn company policies and procedures?
A. Orientation
B. Employee training
C. Workforce introduction
D. Company onboarding
A. Orientation