Any disagreement struggle or fight (vocab word)
What is conflict?
The use of communication and, in many cases, compromise to settle a disagreement (vocab word)
What is negotiation?
A peer group that excludes people viewed as outsiders
What is a clique?
Evaluating the features of two similar products or the same product from multiple vendors is called...
What is comparison shopping?
This US President signed the bill into law designating November 11th as Veteran's Day...
Who is Eisenhower?
Conflicts between people or groups of people that tend to arise when one party's needs, wishes, or beliefs clash with those of another party (vocab word)
What is interpersonal conflicts?
Bringing in a neutral third party to help others resolve their conflicts peacefully (vocab word)
What is mediation?
People display this quality when they recognize and appreciate differences among people
What is tolerance?
Someone who tests products and informs the public about potential problems is a...
What is a consumer advocate?
What historical event occurred on November 11th, 1918?
What is the end of World War I?
This term refers to a situation that rapidly becomes more serious (vocab word)
What is escalating?
Respecting the privacy of both parties and keeping details secret (vocab word)
What is confidentiality?
A treatment method designed to identify and correct distorted thinking patterns is known as...
What is therapy or cognitive therapy?
What is fraud or health fraud?
What state has the highest number of veterans?
What is California?
This type of conflict takes place within an individual (non-vocab word)
What is an internal conflict?
A process in which specially trained students help other students resolve conflicts peacefully (vocab word)
What is peer mediation?
This word describes someone who is able to adapt effectively and recover from disappointment, difficulty or crisis
What is resilient?
Someone who buys health products and services is...
What is a health consumer?
What date is Women Veteran's Day?
When is June 12th? (the anniversary of the Women's Armed Services Integration Act)
To understand wrongly (non-vocab word)
What is misinterpret?
An official or legal agreement between two or more parties (non-vocab word)
What is a contract?
Valuing, respecting, and feeling confident about yourself describes...
What is self esteem?
When a doctor or other healthcare professional fails to live up to professional standards in medicine, they may be accused of...
What is malpractice?
What is Veteran's Day honors living veterans while Memorial day celebrates fallen veterans