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What Is Workplace Communication?
Preparing For The Job Market
Preparing For The Interview
What Communication Skills Will You Need On The Job?
What Ethical Dimensions Are Found In The Workplace?
100
What should you do to show your appreciation after the interview? A) Discuss your salary during the interview. B) Do not accept an offer letter. C) Never respond to the employer after the interview. D) When the company makes you an offer, then you could talk about salary.
D) When the company makes you an offer, then you could talk about salary.
100
What is a self-inventory of assets and liabilities as a potential employee? A) Your interests, skills, hobbies and goals. B) Your likes, dislikes, strengths and weaknesses. C) Your talents, aptitudes, achievements, work and educational experiences. D) All of the above.
D) All of the above
100
How to prepare for an interview? A) Search for the company salary range. B) Avoid using strong eye contact. C) Ignore the job description, because the interviewer will tell you about the job duties. D) search for the company profile online.
D) Search for the company profile online.
100
Conflict management technique used to maintain relationship harmony but to stifle creative dialogue and decision making.
Accomodation
100
True or False; Verbal aggression can cause psychological pain such as: embarassment, depression, despair, hopelessness, inadequacy, and humiliation.
True
200
True or False; Instant messaging is an example of Informal Communication.
True
200
What is the most effective method to search for a job? A) Meeting with your career services adviser on campus. B) Reading job advertisements in the newspaper. C) Contracting a job broker that attends to job fairs for you. D) Online search: LinKing.com, Monsterjob.com, employmentguide.com or careerbuilder.com
D) Online search: LinKing.com, Monsterjob.com, employementguide.com or careerbuilder.com
200
Which dress code should be use for an interview? A) Wear a cocktail dress. B) Wear slippers for the interview. C) Use too much perfume. D) Professional clothing(dark suits, white shirts or blouses, standard ties for men, dark socks, neutral hose and dark shoes).
D) Professional clothing(dark suits, white shirts or blouses, standard ties for men, dark socks, neutral hose and dark shoes).
200
Purposeful use of symbols to allow multiple interpretations of messages
Strategic Ambiguity
200
The EEOC defines sexual harassment as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. So what exactly does EEOC stand for? A)"The Equal Employment Opportunity Commission" B)"The Employee's Environment Offensive Conduct" C)"Every Employee's Offensive Condition" D)"Employer, Employee, Officials, Co-worker"
A)"The Equal Employment Opportunity Commission"
300
Provides example of your knowledge, skills and abilities to perform specific field-related task: Include a variety of technical fields, including technical writing, web design, graphic arts, and even public relations. A) Combination Resume - Portfolio B) Chronological Resume C) Personal Portfolio D) Cover Letter
C) Personal Portfolio
300
What are most common past-tense verbs to have in consideration on a chronological resume? A) Filed, Offered, Wrote and Balanced. B) Ordered, Supplied, Tabulated and Disbursed. C) Uploaded, Volunteered, Explained and Won. D) Accomplished, Analyzed, Executed and Supervised.
D) Accomplished, Analyzed, Executed and Supervised.
300
How do you respond to questions when being interviewed? A) You should evade some questions. B) Talk about your personal life. C) Provide wrong information about yourself intentionally. D) You must answer your questions effectively and ethically.
D) You must answer your questions effectively and ethically.
300
Listening with empathy, acknowledging others' feelings, and engaging in dialogue to help others maintain a sense of personal control
Supportive Communication
300
Who can you consult in the case when you feel you are a victim of workplace aggression? A) union representative, team member, or a human resources manager B) team member, trusted manager, or a union representative C) human resources manager, trusted manager, or a union representative D) none of the above
C) human resources manager, trusted manager, or a union representative
400
Which primary type of organization do schools fall in? A) pattern-maintenance orientation B) economic orientation C) integration orientation D) political orientation
A) pattern-maintenance orientation
400
What not to include in a Cover Letter? A) Attention and Interest. B) Desire and Action. C) Salary requirements and Temporary job post. D) Employer address and Gain attention of the reader.
C) Salary requirements and Temporary job post.
400
Which questions should you ask when being interviewed? A) How much will my salary be? B) How long before I get to go on vacation? C) Do not ask any questions at all. D) Always ask the most important questions first.
D) Always ask the most important questions first.
400
Conflicts in the workplace can be: A) Destructive B) Productive C) Neither A or B D) Both A and B
D) Both A and B
400
Which of the following is NOT a type of workplace aggression? A) abusive supervision B) bullying C) incivility D) social separation
D) social separation
500
When communicating occurs in formal networks, information typically flows in which three ways? A) downward, upward, and horizontal communication B) downward, upward, and vertical communication C) left, right, and straight ahead communication D) left, right, and backwards communication
A) downward, upward, and horizontal communication
500
Which of the following is a true statement regarding written credentials? A) The objective statement is usually the last bit of information on the resume. B) The cover letter is a document that organizes credentials by type of function performed. C) An effective resume contains good style, content, and format. D) The only way to organize your resume is chronologically.
C) An effective resume contains good style, content, and format.
500
Should employers violate laws that regulate employment? A) Employers should ask about your religion. B) Never report a violation when asked illegal questions. C) Men should be pay more than women. D) Employers must ask the same questions to all candidates for the position.
D) Employers must ask the same questions to all candidates for the position.
500
Communication behaviors intended to create perceptions of psychological closeness with others.
Immediacy
500
Lets say you only have Sundays off from work but, your boss tells you that you can now have Saturdays off as well if you agree to go on a date with him/her. Which type of sexual harassment is he/she utilizing? A) emotional labor B) quid pro quo sexual harassment C) hostile work environment sexual harassment D) none, it is not sexual harassment
B) quid pro quo sexual harassment