What should I do?
An act of modifying something in response to a need or request
What is an accommodation?
a person responsible for serving alcoholic beverages from behind the bar
What is a bartender?
The process of cleaning, restocking and preparing the items to keep things running smoothly.
What is sidework?
sells food, supplies, or equipment to foodservice operations
What is sales and distribution
the person responsible for all kitchen operations, including menu management, purchasing, scheduling, and food production
What is the Chef?
Listen carefully to guest's concerns, regardless of who is at fault make the situation right
What is how to handle guest complaints
a person responsible for taking the orders of the guests and bringing food and beverages to the guests
What is a Server?
When the Chef is absent this person is in charge.
What is Sous Chef?
create and test new products or flavors
Food research or a Food Scientist
is responsible for making and decorating the sweets and desserts offered by the establishment
What is the Pastry Chef?
Seeing things that need to be done and doing it without being asked
What is initiative?
is the person responsible for setting tables and removing dirty dishes from the dining area
What is a Busser?
responsible for keeping wait times to a minimum
What is host or hostess
express creativity by arranging food for photo shoots
What is a food stylist
is responsible for preparing the foods assigned to a particular station within the hot production line
What is a line cook?
This makes efficient use of time and keeps Prep area organized
What is Mise en Place?
also known as a wine steward is the person responsible for all aspects of wine service as well as wine and food pairings
What is Sommelier?
Relaying dining room orders to various kitchen stations, reviewing each plate for accuracy, and presentation before it leaves the kitchen
What is the Expediter?
impart culinary knowledge and skills to students
What is a Foodservice Educator?
is responsible for overseeing a specific area of the kitchen
What is a Station Chef
Providing guests with a list of ingredients, being able to substitute ingredients, and having a special part of the kitchen are ways you accommodate what?
What are food allergies?
also known as the dining room supervisor. This position is responsible for overseeing and coordinating all Front of the House activities.
What is the Maitre'd
responsible for seeing all areas of the kitchen, including the dish area, garbage area, and floors are clean and in order
What is the Porter?
a person who holds the legal title of a foodservice operation
What is a Restaurateur or owner
a structured chain of command in which specific duties are aligned with the stations to which staff is assigned
What is the Brigade System?