Hardware
Hardware/Software Roles
Scenarios
Security
Chapters
100

What is the most common type of memory found in a typical PC?

SDRAM

100

What is the name for modifying the contents of the BIOS?

Flashing

100

A technician is troubleshooting performance issues with a desktop PC and hears clicking noises coming from inside the case. Which of the following is the MOST likely cause?

Failing magnetic hard drive

100

A term that refers to any method used to verify a person is who they say they are and protects systems against unauthorized access.

Authentication

100

Worth 300

This utility is available as a window on the Windows desktop or an app in Windows 8 interface, it backs up user data stored in several locations, Windows 8 libraries , user desktop, IE Favorites, etc.

File History 

200

What is the most common speed for desktop hard drive?

7,200 RPM

200

What is the role of the ZIF Sockets?

To move the processor into its pin or hole connectors with equal force over the entire housing

200

If you are working in an environment with many different servers, what would be the MOST beneficial device to connect all of these to for ease of administration?

KVM

200

A program that looks at data packets on a network to determine whether to forward them to their destination or block them.

Software Firewall

200

Worth 300

This utility allows you to install a new OS without disturbing the old one so you can boot to either OS

Dual Boot or Multiboot 

300

                     

                 What component is this?

Riser Card

300

What is the purpose of an RCA Connector?

Carries audio and video signals

300

A user at your company has just installed a new wireless dongle and submitted a ticket to you complaining that he cannot see then internet icon on the taskbar. You log in to his PC and notice that he is running a 64-bit version of Windows, has his Ethernet port disabled, and in not in airplane mode. What MOST LIKELY the issue?

He installed the wrong version of the driver

300

Developed by Microsoft that encrypts the entire disk but only available on the Ultimate and Enterprise editions of Windows 7.

BitLocker

300

Worth 300

What does the Shell and Kernel of Windows do?

Shell - Portion of an OS that relates to the user and to applications

Kernel - Is responsible for interacting with hardware

400

How many pins does a MIDI port have?

5-pin DIN port

400

What is the third-party software can help recover deleted and corrupted files called?

File Recovery Software

400

You are using a multimeter to check the voltage from your power supply to your motherboard, and you notice that the 5 volt pin is showing 5 volts, but the 12 volt pin is showing 7 volts. What is the MOST LIKELY cause of this issue?

PSU is faulty

400

In the security world a revolveing door is known as...

A Man-Trap

400

Worth 300

What are the seven steps of the EP Process?

1. Processing the image

2. Charging or Conditioning 

3. Exposing or writing 

4. Developing

5. Transferring

6. Fusing

7. Cleaning

500

What are the three standards used by SD cards?

Regular SD(2GB), SDHC(2GB-32GB), SDXC(32GB-2TB)

500

This technique assures that the logical block addressing does not always address the same physical blocks in order to distribute write operations more evenly across the device 

Wear Leveling 

500

One of your users has inadvertently deleted a file from their USB drive. Which of these would be the BEST next step?

Use file recovery software to "Undelete" the file

500

Process of using diffrent types of securty to protect data.

Multi-Factor Authentication

500

Worth 300

What does EoP do?

Ethernet over Power uses the power lines in a building to transmit data