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Row 1
Row 2
Row 3
True or False
Row 4
100
Why did dental schools begin to incorporate practice management courses into their curriculum?
because the dental practice must operate like a small business
100
Management of a practice that does not allow for open communication or exchange of ideas is considered what type of management?
Authoritative management
100
Broken appointments will adversely affect your pay if your a paid with this type of feature?
Commission
100
Working interviews are beneficial for both the employer and the prospective employee
True
100
What type of resume highlights major areas of accomplishments and strengths organized in an order that most supports your work objectives
Functional Resume
200
What is a negative aspect of management consultants?
Expensive, time consuming, may not mesh with your personality or philosophy
200
What type of management style can create a chaotic working environment?
Free-reign management
200
What percentage of your salary does the average benefit package cost your employer?
20%
200
The person interviewing you can legally decline to hire you if you are married or have children.
False
200
What type of resume summarizes your education and experience beginning with the most recent and working backwards in each section.
Chronological Resume
300
What is it called when the staff meets each morning for about 10-15 minutes to discuss the daily schedule?
Morning huddle
300
What's it called when a staff member can successfully perform the duties of other dental office staff?
Cross trained
300
What type of raise are dental hygienists most likely to receive?
Merit raise
300
It's a good idea to be proactive during an interview and initiate pertinent questions
True
400
The best time to negotiate a raise is . . .
After receiving a favorable performance review
400
What management style describes all staff members as being part of the decision making process?
Participatory
400
Performing numerous SRP's in a day would be beneficial if you were paid based on _____________
Commission
400
Hygienists can expect to receive cost of living raises
False
500
What is the amount of time called that usually lasts 30 - 90 days when you begin employment?
Probationary period
500
According to Mrs. Adriano, what's the BEST way to find a job
Network and get involved!!!!
500
Being an "at will" employee means what?
You can be fired at any time