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Development Planning and Careers
Approaches to Employee Development
Experiences & Relationships
Discipline & Justice
Job Satisfaction & Withdrawal
100
The acquisition of knowledge, skills, and behaviors that improve an employee's ability to meet changes in job requirements and in client and customer demands.
What is Development? Discuss the difference between development and training.
100
The practice of reimbursing employees' costs for college and university courses and degree programs.
What is Tuition Reimbursement?
100
Adding challenges or new responsibilities to an employee's current job.
What is Job Enlargement?
100
Can take on many different forms, but generally proceeds through four stages: open-door policy, peer review, mediation, and arbitration.
What is Alternative Dispute Resolution?
100
The degree to which people are motivated to help other people.
What is Prosocial Motivation?
200
Refers to the information employees receive about how the company evaluates their skills and knowledge and where they fit into the company's plans.
What is Reality Check?
200
These programs may involve lectures by business experts, business games and simulations, adventure learning and meetings with customers?
What are Formal Education Programs?
200
Two types of interpersonal relationships that are used to develop employees.
What are mentoring and coaching? How is mentoring different than coaching?
200
Two general types of turnover.
What are involuntary turnover and voluntary turnover? Discuss why some employers may be reluctant to fire workers. This reluctance creates a dilemma for the employer; how do employers attempt to react to this dilemma?
200
The degree to which an employee identifies with the organization and is willing to put forth effort on its behalf.
What is Organizational Commitment?
300
When employees use information from psychological tests to determine career interests, values, aptitudes, and behavioral tendencies, they are doing this.
What is Self assessment? Name some psychological tests often used for this purpose.
300
A personality assessment tool used for team building and leadership development that identifies employees' preferences for energy, information gathering, decision making and lifestyle.
What is the Myers-Briggs Type Inventory?
300
The movement of an employee to a different job assignment in a different area of the company.
What is a Transfer? Transfers are often lateral moves--what does that mean, and how is a lateral move different than a promotion? Discuss other job experiences that can be used for development purposes.
300
Two central components of effective discipline programs.
What are documentation and progressive punitive measures?
300
The two primary sets of people in an organization who affect job satisfaction.
What are co-workers and supervisors?
400
Today's careers are known as ____________ careers, which are based on self-direction and a goal of psychological success in one's work.
What is Protean? BONUS: What is meant by psychological success?
400
Used for several reasons such as to identify employees with managerial potential, to identify strengths and weaknesses of individuals, and to help employees understand their tendencies, needs, and type of work and work environment they might prefer.
What is Assessment?
400
Systematically moving a single individual from one job to another over the course of time.
What is Job Rotation? Discuss how job rotation can be used for employee development (what are some advantages).
400
Refers to the interpersonal nature of how outcomes were implemented. (Security guards escorting employees out with cardboard boxes versus a well explained decision implemented in a manner that is socially sensitive, considerate and empathetic to the employee.)
What is interactional justice? Review the four determinants of interactional justice.
400
Research indicates that this is a strong predictor of job satisfaction and lower employee turnover. It is the degree to which a person is surrounded by other people who are sympathetic and caring.
What is Social Support?
500
To retain and motivate employees, companies need to provide a system to identify and meet employees' developmental needs. This system is known as a ...
What is a Development Planning System or Career Management System? What are the 4 steps (in order) of this system?
500
Primarily used to identify if employees have the personality characteristics, administrative skills, and interpersonal skills needed for managerial jobs, but might also be use to determine if employees have the necessary skills to work in teams.
What is an Assessment Center? Bonus: What types of exercises are used in assessment centers?
500
Research suggests that mentors provide this (two types of support).
What are career support and psychosocial support? Describe/Explain each.
500
Focuses on the methods used to determine the outcomes received.
What is Procedural Justice? Bonus: List 4 of the 6 key principles that determine whether people perceive procedures as being fair.
500
Three primary aspects of tasks that affect job satisfaction.
What are complexity, flexibility, and value? Discuss some "task-based" interventions.