Corporate Planning Basics
Corporate Culture
Managing Change
Organizational Structure
Contingency and Crisis Planning
100

This is the process that compels a business to attempt to achieve its strategic objectives.

corporate planning

100

The way a business organizes itself, its values, attitudes, and beliefs of the people working in it.

Corporate culture

100

This is the most common reaction employees have when facing major organizational change.

resistance to change

100

The number of subordinates directly accountable to a manager.

Span of control

100

Planning for unexpected events / disasters that could seriously disrupt the business.

contingency planning

200

Two common main objectives included in a corporate plan.

growth + increased market share

200

This type of culture is team-oriented and is most associated with the concerns of task forces / project teams.

Task culture

200

This leadership style is needed to inspire employees to accept and support major change.

Transformational leadership

200

A tall hierarchy is likely to have this type of span of control.

narrow

200

One major benefit of contingency planning listed in the text.

reduces negative impact / maintains customer confidence / allows quick response

300

A typical corporate plan will include two main things, what are they?

Objectives and strategies

300

Power culture is most associated with the concerns of this central figure (give example of who in organization that might be)

entrepreneur / founder / senior manager / small group at the centre

300

What are the 8 stages of promoting change that a project champion might go through?

establish a sense of urgency

create an effective project team to lead the change

develop a vision and a strategy for change

communicate this change vision

empower people to take action

generate short-term gains from change that benefit as

many people as possible

consolidate these gains and produce even more change

build change into the culture of the organization so

that it becomes a natural process.

300

This passes instructions / authority down through the levels of the hierarchy.

chain of command

300

One important limitation of contingency planning.

costly, time consuming, may never be used

400

The main external influences on a corporate plan

Macroeconomic conditions, central bank and government changes, technological changes, and competitors actions
400

This culture encourages innovation, risk-taking, and is often found in new / small businesses.

entrepreneur

400

The two main groups that can resist change (one internal, one external to the organization).

Employees and stakeholders

400

A structure with few levels of hierarchy and wide spans of control.

flat structure/flat hierarchy 

400

The type of disaster specifically mentioned involving a factory fire or explosion.

fire/explosion contingency plan

500

The main internal influences on a corporate plan

Financial resources, operating capacity, managerial skills/exp., employee numbers/skills, and culture

500

The factor described as "a powerful force in any business" that you should refer to when trying to understand why people behave as they do.

Culture

500

What are the 9 stages of the change process that senior managers should follow?  

. Where are we now and why is change necessary? 

. New vision and objectives

ยท Ensure resources are in place to enable change to happen: 

. Give maximum warning of the change: 

. Involve employees in the plan for change and its

implementation:

. Communicate: 

. Introduce initial changes that bring quick results:

. Focus on training: 

. Sell the benefits: 


500

The type of structure divided into departments such as finance, marketing, production, etc.

Functional structure

500

What is meant by continuity planning?

The plan to continue operations after a major disaster/crisis